Vice President and General Manager

KSL Resorts

$325K — $350K *
Hospitality & Recreation
5 - 7 years of experience
Job Overview by Ladders

Qualifications

  • Bachelor's degree or 5 years of experience in a related field.
  • Proven experience as a General Manager in a resort or full-service property.
  • Ability to work a flexible schedule including nights, weekends, and holidays.
  • Physical capability to bend, push, pull, and lift up to 50lbs regularly.
  • Capacity to stand and walk for long periods.

Responsibilities

  • Lead resort operations aligning with Peregrine Hospitality's Service Culture.
  • Drive financial success through strategic planning and operational efficiency.
  • Develop relationships with Sales and Marketing teams to enhance revenue growth.
  • Innovate and execute strategic initiatives leveraging technology and sustainability.
  • Ensure compliance with laws, safety regulations, and company policies.
  • Promote positive associate and labor relations for an inclusive workplace.
  • Monitor and enhance overall guest and associate satisfaction.

Benefits

  • Includes performance bonuses and discretionary awards.
  • Comprehensive medical and financial benefits offered.
  • 401(k) eligibility with employer contributions available.
  • Paid time off benefits, including vacation and sick time.
  • Parental leave support provided.
Full Job Description
Job Summary

The Vice President and General Manager serves as the property's executive leader with oversight of all resort and marina operations, including guest satisfaction, associate engagement, revenue optimization, and overall financial performance. The position drives operational excellence, executes strategic initiatives, and delivers results that meet or exceed the expectations of ownership, Marriott, guests, and associates while maximizing profitability and return on investment.

Essential Job Functions:

Leadership and Culture

Lead the resort in alignment with Peregrine Hospitality's Service Culture, and the 4 Key's to Creating Guests for Life. Build develop and retain high-performing leadership teams while fostering a culture of accountability, collaboration, engagement, and exceptional service.

Financial & Business Performance

Drive financial success through strategic planning and execution, revenue optimization, expense management, and operational efficiency. Monitor financial performance, develop annual business plans, budgets and forecasts, and implement initiatives that maximize profitability and long-term asset value.

Sales and Marketing

Work closely with Sales and Marketing leadership to drive revenue growth, market share, and cultivate strategic relationships with ownership, community partners, and industry organizations to strengthen the resort's positioning.

Strategic Planning & Innovation

Develop and execute strategic initiatives that leverage innovation, technology, sustainability, and industry best practices to improve operational performance and maintain the resort's competitive position. Partner with Finance, Engineering, and Peregrine Hospitality's Development team to develop and execute capital improvement plans.

Safety, Risk Management & Compliance

Ensure compliance with all company policies and applicable laws while maintaining a safe, secure, and well-maintained environment for guests and associates through effective risk management and operational oversight.

Associate and Labor Relations

Foster positive associate and labor relations by promoting open communication, employee engagement, and a culture of respect and accountability. Partner with Human Resources to ensure compliance with labor agreements, employment laws, and company policies while supporting effective conflict resolution, maintaining productive union relationships, and creating an inclusive workplace that attracts, develops, and retains top talent.

Qualifications:
  • Bachelor's degree OR 5 years' professional experience in related professional area.
  • Previous General Manager experience in resort or full-service property.
  • Ability to work a flexible schedule including nights, weekends, and holidays.
  • Ability to bend, push, pull and lift up to 50lbs regularly.
  • Ability to stand and walk for long periods of time.

Salary Range: $325,000 - $350,000 annually plus additional incentives

The total compensation package for this position by also include other elements, including a performance bonus and discretionary awards in addition to a full range of medical, financial, and/or other benefits (including 401(k) eligibility and various paid time off benefits, such as vacation, sick time, and parental leave), dependent on the position offered. Pay is based on location, experience, and qualifications.

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