Role: VHIC Identity and Card Services Architect
Location: Remote
Position: 3
Work Arrangement: Remote
Active Secret clearance is required.
Role OverviewWe are seeking an experienced Identity and Card Services Architect to provide architectural and operational leadership for the Department of Veterans Affairs' Veteran Health Identification Card (VHIC) identity and card services. The role focuses on maintaining reliable day-to-day operations, resolving system issues, supporting integrations and identity validation, managing card issuance and replacement processes, and delivering approved enhancements.
Required Skills- Experience with Identity and Access Management (IAM).
- Understanding of identity validation and identity lifecycle processes.
- Knowledge of system integration and troubleshooting.
- Ability to support operational reliability, issue resolution, and system enhancements.
Preferred Skills- Experience supporting identity and credentialing platforms.
- Experience with card issuance, replacement, and related service operations.
- Experience with enterprise system integrations and operational support.
- Experience supporting government or healthcare IT systems.
Key Responsibilities- Provide architectural and operational leadership for VHIC identity and card services.
- Support reliable day-to-day operations of identity and card service platforms.
- Troubleshoot issues and coordinate resolution of operational incidents.
- Support system integrations and identity validation processes.
- Oversee card issuance and replacement workflows.
- Assess and support approved system enhancements.
- Coordinate with technical and operational stakeholders to maintain service reliability.
- Help ensure identity and card services meet established operational and security requirements.
Education RequirementBachelor's degree in Computer Science, Information Technology, Engineering, Business Administration, or a related field is preferred.
