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BluePearl Pet Hospital in
Olympia, WA is seeking a full-time
ER Service Head who will work side by side with our ER clinicians, specialists, and leadership team.
The annual salary range for this position is $180,000 to $250,000. This position is also eligible for an annual stipend of up to $15,000 and additionally may be eligible for a sign-on bonus and relocation assistance.
BluePearl also offers additional ancillary benefits, including, but not limited to, shift differentials and weekend differentials. These ancillary benefits may fluctuate by region and/or hospital. Please discuss specific ancillary benefits with your interviewer.
The ideal candidate will have a DVM from accredited university and will have successfully completed an internship and have at least three years of ER experience. Previous leadership experience preferred.
As an ER Service Head, you will:- Manage the schedule for all ER Clinicians, including PTO requests.
- Facilitate regular ER Clinician meetings and participate in hospital leadership meetings.
- Mentor ER Clinicians and new ER/ICU support staff. Oversee ER Clinician case management and providing guidance as needed on case management decisions.
- Integrate the emergency and specialty services to successfully manage all hospitalized cases. The ER Service Head will act as the sounding board between ER Clinicians and Specialty Clinicians and discuss any concerns with the Medical Director as they arise.
- Assist in implementation and monitoring of patient safety reporting as it pertains to the emergency department.
- Actively contribute to recruiting new Emergency Clinicians. Ensure new hires have been assigned a mentor by the clinician mentor liaison to support retention and engagement.
- Assist in customer service issues as needed and help management to follow up to resolve issues as appropriate.
- Partner with hospital leadership to identify opportunities and implement new initiatives for improvement of ER patient care, medical protocols, and client service levels.
- Stay abreast of hospital environment and issues of concern, working collaboratively with the Medical Director and work in collaboration with P&O and hospital leadership regarding all ER/ICU personnel issues. Assist with performance reviews.
- Assist management team with client and pDVM concerns when necessary.
- Work with management team to oversee capital purchases for ICU/ER department.
We are truly in this together. We work to provide exceptional specialty and emergency care for pets by supporting each other through our shared passion, knowledge, and talents.
Life in Olympia:Olympia, the capitol of Washington state, boasts one of the PNW's best places to live. There is a mix of urban and suburban vibes, and the Capitol building provides an amazing backdrop to a wonderfully appointed city. Enjoy coffee from one of myriad downtown coffee shops while watching the sunrise over the Puget Sound. Browse a museum or catch a local play. Sample some (or all) of the small breweries and distilleries in the area. There is a new state-of-the-art craft district that brings together food, drink, shopping, and concerts under the shadow of the original Olympia brewery (thecraftdistrict.com). Bike or hike one of the many miles of trails in the Capitol Forest, along the shoreline of the Pacific Ocean, or along one of the well-developed rails-to-trails paths. Mt. Rainier's magic is just moments away ready to share amazing scenic beauty and adventures. The Olympic Peninsula provides a lifetime of exploration for even the most ardent adventurer. Olympia is a great place for professionals and families. It offers wonderful housing opportunities right downtown, in suburban neighborhoods, or on acreage. There is a diverse industry and government presence making career opportunities prolific. A visit to Seattle is a moment away. However, one may find everything they could dream of without leaving this wonderful "big" little community.
Because we encourage Associate growth, you will be surrounded by a group of dedicated, experienced team members. We also focus on developing our Associates into leaders through talent development programs and leadership workshops. In addition, we offer annual continuing education allowance, free continuing education sessions, and our own BluePearl University for training.
We value your health and well-being as an Associate by providing you with the following benefits:
- Comprehensive benefits package including medical, dental, vision, paid time off, parental leave, and floating holiday plans, 401(k) and life insurance options.
- Company-paid Short-Term and Long-Term Disability
- Flexible work schedules.
- A regional licensed social worker who can provide guidance, advice, and tips/tricks on how to maintain a healthy lifestyle while working in a fast-paced emergency and specialty care environment. In addition, access to 12 mental health care sessions annually at no charge to you, and other well-being resources through Lyra, an online mental health support platform.
- Annual company store allowance.
- Trupanion pet insurance and discounts to our associates for pet treatments, procedures, and food.
- Free subscription to VetGirl, the number one veterinary CE resource for busy veterinary professionals. Free RECOVER Rescuer certification/re-certification and discounted Fear Free Certification. Access to the Mars Center for Veterinary Excellence platform.
Why BluePearl? Because it is an exceptional place to work!
