Job SummaryDo you thrive on designing advanced network solutions for clients in specialized vertical markets? As a Vertical Sales Engineer II at Spectrum, you will partner with sales teams and customers to deliver strategic, cost-effective proposals for Fiber Internet Access, Private Networking and Voice solutions. Your expertise will drive successful implementations and position Spectrum as the technology provider of choice for mid-market organizations.
ResponsibilitiesHow You Will Make an Impact - Communicate directly with clients and sales teams to assess network environments, business requirements and technical needs, delivering tailored solutions and strategic proposals
- Design complex voice and data network solutions, including preparing network topologies and technical specifications for customer applications
- Prepare pre-sale conceptual designs and collaborate with Engineering and Operations for solution review, approval and costing
- Compile project cost elements and work on solution pricing, submitting IRR analyses to Finance for approval
- Review and refine solutions for mid-market clients with 25-500 employees, ensuring proposals align with client needs
- Support Sales Engineer I with complex voice and data network solutions, providing technical guidance and assistance
- Present technical proposals on Spectrum Business products, guiding customers through integration and implementation
- Act as a liaison between customers, sales teams and various internal departments, conducting site surveys to ensure successful installations
- Provide post-sale documentation and support to installation and project management teams, clarifying service expectations with diagrams and written materials
- Deliver technical training to Account Executives, Account Managers and Sales Support personnel and assist in the development and launch of new products
- Maintain and strive to improve knowledge of Spectrum Business products, industry trends and emerging technologies
Working Conditions - Office environment
- Travel Required
QualificationsWhat You Will Bring to SpectrumRequired Qualifications Education - Bachelor's degree with a concentration in IT or equivalent training, education and experience
Experience- 5+ years of sales engineering and networking experience in the telecom or service provider industry
Skills - Read, write, speak and understand English
- Work closely with sales executives and proven knowledge of the sales cycle
- Knowledge of Metro Ethernet technologies (EPL, EVPL, ELAN), LANs, WANs, email, DNS, TCP/IP, firewalls, VPNs and data security methods
- Extensive understanding of industry networking technologies: TCP/IP, IP VPN, MPLS, VPLS, Ethernet, VoIP, SONET, DWDM
- Familiarity with networking fundamentals: routers, switches, LAN, MAN, WAN, DS3, OC-x, CSU/DSU and CPE
- Voice networking expertise, focusing on VoIP, signaling protocols, PBX and strong knowledge of converged multimedia applications
- Experience with routing protocols such as BGP, ISIS, OSPF, RIP and emerging technologies
- Understanding of business drivers, industry trends and regulatory shifts in targeted vertical markets
- Proven track record of developing long-term relationships with key decision makers in large enterprises
- Proficiency in MS Visio, Word, Excel, PowerPoint, MS Project Presentation and proposal design skills
- Valid driver's license, satisfactory driving record and auto insurance coverage
Preferred Qualifications Education - CCNA, CCDA, CCNP, CCDP, MEF-CECP certifications preferred
