Bachelor's degree in Business, Information Systems, Finance, or a related field.
7+ years of experience in vendor management, procurement, IT service management, or related disciplines.
3+ years of people leadership experience focused on coaching and developing teams.
Strong expertise in vendor governance, SLAs, KPIs, contract management, and risk mitigation.
Excellent communication, negotiation, and cross-functional stakeholder management skills.
Proven ability to manage multiple priorities in a fast-paced environment.
Experience with IT service providers, managed services, and contractor labor models preferred.
Responsibilities
Lead and oversee the IT&D Vendor Management Office, including daily operations.
Manage, coach, and develop Vendor Management teammates with feedback and performance reviews.
Establish and enforce vendor governance standards and processes.
Own strategic vendor relationships aligned with business objectives.
Monitor SLAs, KPIs, and vendor performance, leading QBRs and remediation efforts.
Partner with Procurement, Finance, Legal, Security, and Risk Management.
Drive continuous improvement initiatives and maintain vendor management documentation.
Benefits
Day 1 Benefits: medical, dental, and vision insurance, FSA/HSA, and company-paid life insurance.
Paid time off begins day one.
401(k) Profit Sharing Plan after 90 days.
Additional benefits including pet insurance, maternity/paternity leave, employee assistance programs, and tuition reimbursement.
Full Job Description
McLane is seeking a strategic and people focused leader to manage our Vendor Management Office (VMO) within IT&D. This role is critical to ensuring strong governance, high performing vendor partnerships, and compliance while driving continuous improvement across a complex enterprise environment. If you thrive at the intersection of strategy, execution, and relationship management, this is an opportunity to make a meaningful impact.
This is a hybrid position which will require the candidate to report and work from the office at least three days a week. Therefore, interested candidates should be within a 50-minute radius from Temple, TX.
What You'll Do
Lead and oversee the IT&D Vendor Management Office, including day to day operations, prioritization, and execution.
Manage, coach, and develop Vendor Management teammates through ongoing feedback and performance reviews.
Establish and enforce vendor governance standards, tools, and processes across IT&D.
Own strategic vendor relationships, ensuring alignment with business and IT&D objectives .
Monitor SLAs, KPIs, and vendor performance; lead QBRs and remediation efforts.
Partner closely with Procurement, Finance, Legal, Security, and Third Party Risk Management.
Ensure vendor engagements are cost effective, compliant, and aligned with McLane standards.
Drive continuous improvement initiatives and maintain scalable vendor management documentation.
What We're Looking For
Bachelor's degree in Business, Information Systems, Finance, or a related field.
7+ years of experience in vendor management, procurement, IT service management, or related disciplines.
3+ years of people leadership experience with a focus on coaching and developing teams.
Strong expertise in vendor governance, SLAs, KPIs, contract management, and risk mitigation.
Excellent communication, negotiation, and cross functional stakeholder management skills.
Proven ability to manage multiple priorities in a fast paced environment while exercising sound judgment and discretion.
Experience working with IT service providers, managed services, and contractor labor models preferred.
Ability to read, write, and understand English at a level sufficient to perform job related tasks effectively and safely, including understanding work instructions, safety protocols, and essential workplace communications.
Why Join Us At McLane, you'll lead work that directly supports essential business operations while partnering with talented teams across the enterprise. We offer a collaborative culture, meaningful leadership opportunities, and the chance to build and mature a function that truly adds value.
Benefits you can count on:
Day 1 Benefits: medical, dental, and vision insurance, FSA/HSA, and company-paid life insurance
Paid time off begins day one.
401(k) Profit Sharing Plan after 90 days.
Additional benefits: pet insurance, maternity/paternity leave, employee assistance programs, discount programs, tuition reimbursement program, and more!
About McLane Company, Inc.
McLane Company, Inc. is a leading wholesale distributor of grocery and foodservice supplies in the United States. Founded in 1894, the company has grown to become one of the largest distributors in the country, with operations in all 50 states. McLane's customers include convenience stores, drug stores, mass merchants, and military commissaries, among others. The company is known for its innovative supply chain solutions, which help customers reduce costs and improve efficiency. McLane is committed to sustainability, and has implemented a number of initiatives to reduce its environmental impact.
