Radial

VDI Technical Support Analyst, AVP

Radial • $88K — $105K *
Quincy, MA 02169In-Person
Technical Services
5 - 7 years of experience
Today
Be an Early Applicant
Job Overview by Ladders

Qualifications

  • Minimum 5 years of experience as a Business Analyst or Desktop Support Specialist
  • Excellent verbal and written communication and presentation skills
  • Ability to interact professionally with both business and technical teams
  • Experience with desktop migrations and/or Citrix XenDesktop VDI preferred

Responsibilities

  • Support the global VDI program initiative
  • Work closely with Project Managers and other Analysts to ensure collaboration
  • Gather and analyze user VDI session requirements
  • Provide technical guidance on VDI desktop/application issues
  • Support application package VDI user testing

Benefits

  • Opportunity to work with one of the nation's largest custody banks
  • Involvement in a significant global initiative
  • Collaboration with diverse teams within a large organization
  • Potential for skill development in VDI technologies and processes
Full Job Description
You will be join one of the nation's largest custody banks in support of their VDI PMO. This team was created to support a global initiative to roll VDI's out to the entire organization. Our Client,is seeking a Business System Analyst to help with a global VDI (Virtual Desktop Infrastructure) program focused on migrating and on-boarding users. The BSA will work closely with the Project Managers and other Business Analysts to drive collaboration to ensure overall goals are met and work with the end-users and the technical teams to help gather and analyze the users' VDI session requirements. This position will also provide technical guidance/resolve end-users' VDI sessions desktop/application issues and support the application package VDI user testing

Qualifications:
  • Minimum 5 years of experience as a Business Analyst or Desktop Support Specialist
  • Excellent verbal and written communication and presentation skills
  • Ability to interact professionally with both business and technical teams
  • Experience with desktop migrations and/or Citrix XenDesktop VDI preferred
Required Skills:
  • Team player with professional and positive approach
  • Flexible and can adapt easily to changing/evolving role requirements
  • Creative innovative and able to think outside of the box
  • Strong attention to detail
  • Effective communicator

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About Radial

Radial is a leading provider of e-commerce technology and operations solutions for retailers and brands. The company offers a range of services, including order management, payment processing, fraud detection, and customer care. Radial's solutions are designed to help retailers and brands improve their online shopping experiences, increase sales, and reduce costs. The company serves a wide range of industries, including fashion, beauty, electronics, and home goods. Radial is headquartered in King of Prussia, Pennsylvania, and has operations in the United States, Europe, and Asia.
Learn more about Radial
Size
7,000 employees
Industry
Business Services
Founded
1999
* Ladders Estimates

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