vCIO

Solvere One

$90K — $130K *
Information Technology
5 - 7 years of experience
Job Overview by Ladders

Qualifications

  • 5+ years of IT Management experience, ideally with client management or service provider exposure.
  • Bachelor's degree or equivalent experience.
  • Relevant technical or industry certifications are advantageous.
  • Proficient communication skills, both written and verbal, are essential.
  • Strong organizational skills with the ability to prioritize effectively.

Responsibilities

  • Manage relationships with key stakeholders in client organizations.
  • Educate clients on technology trends and opportunities.
  • Align client technology to industry standards and best practices.
  • Oversee strategic technology roadmap and budget planning.
  • Act as a technical consultant for client projects and support escalations.
  • Communicate regularly with client accounts to set expectations and negotiate priorities.
  • Identify systemic issues and recommend solutions to the support team.

Benefits

  • 401K retirement plan.
  • PPO healthcare plan.
  • Dental coverage.
  • Vision coverage.
  • Paid vacation.
Full Job Description
Solvere One is seeking highly qualified applicants to perform Senior Network Engineer work for our clients.

We provide executive level, white-glove support. Therefore, applicants need to multi-task duties and prioritize according to client needs and schedules. Highly qualified candidates will be self-starters, highly motivated and eager to contribute to the well being of the organization while operating in a fast-paced environment.

Job Responsibilities and Essential Functions:
  • Examples of key duties are descriptive and not restrictive in nature.
  • Managing relationships with principals, owners, and key stakeholders in client organizations
  • Understanding technology business drivers in client organizations
  • Aligning client technology to standards and best practices
  • Strategic Technology Roadmap / Budget Planning o Educating clients on technology trends and opportunities
  • Technical business consulting
  • Working with clients and internal teams on support escalations
  • Working with clients and internal teams on project scoping and management
  • Regularly communicate with assigned accounts, set expectations, and negotiate priorities appropriately.
  • Recognize and identify systemic issues and communicate recommendations for remediation to support team.
  • Regularly meet with the service desk manager, professional services manager, and others to strategize on immediate and long-term client needs.
  • Participate in Project Management Process. Desired Skills & Experience
  • Sound decision making, critical thinking and problem skills.
  • Excellent written, verbal and presentation skills.
  • Expert organizational and prioritization skills.
  • Strong interpersonal skills to interact with clients, management, and peers.
  • Develop, document, and communicate technology roadmap.
  • The ability to contribute to a team environment with a high degree of professionalism and skill.
  • Competitive & competitively aware. Proficient at explaining strengths & vulnerabilities.
  • Willingness to travel periodically based on client and business need.

Required Education and Experience
  • 5+ years of progressively responsible IT Management. Prior client management or service provider experience a plus.
  • Bachelor's degree or equivalent experience.
  • Additional technical or industry certifications a plus.

Employees will be expected to interact with clients on a daily basis in various capacities. Professionalism and courteousness are required. Excellent verbal and written communication skills are also required.

This is a full-time, salaried position. Salary commensurate with experience.

Benefits include: 401K, PPO healthcare, dental, vision, paid vacation, etc.

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