Full Job Description
As a UX Research Intern you will need to think strategically, be creative, and negotiate design solutions in relation to business goals. Help collect and analyze user behavior through lab studies, field visits, ethnography, surveys, benchmark studies, server logs and online experiments. You will identify and incorporate complex technical and business requirements into research and help advocate research findings to diverse audiences through written reports and in-person presentations.
Please note that we are unable to offer visa sponsorship for this role.
Key job responsibilities
• Define and execute a comprehensive research plan
• Identify best method or mix of quantitative and qualitative methods based on priorities, research questions, timeline, and resourcing
• Design, conduct, and analyze results from 1-3 studies including usability lab studies, remote research, field studies, and survey design
• Identify best method or mix of quantitative and qualitative methods based on priorities, research questions, timeline, and resourcing
A day in the life
Our internship program provides hands-on learning and building experiences for students who are interested in a career in UX research. In addition to working on an impactful project, you will have the opportunity to engage with Amazonians for both personal and professional development, expand your network, and participate in fun activities with other interns throughout the summer. No matter the location of your internship, we give you the tools to own your internship and learn in a real-world setting.
Design at Amazon has been growing steadily in reach and impact, spanning devices to fashion, delivery logistics to search and streaming video, and voice and sound to physical retail, all while creating and cultivating experiences that touch Amazon customers everywhere, every day. Amazon design teams include every flavor of UI, UX, visual, motion, illustration, brand, and marketing design, as well as design technologists, researchers, writers, and more. Check out https://amazon.design/, and come build the future with us.
BASIC QUALIFICATIONS
- Are enrolled in a academic program that is physically located in the United States
- Are 18 years of age or older
- Work 40 hours/week minimum and commit to 12 week internship maximum
- Have at least two creative materials for Amazon to review. They can be in any format (i.e. website, PDF, slide deck, etc.)
- Experience reviewing user research and data to build a strategic and user-friendly design
- Currently working towards a Master's Degree or above in Human-Centered Interaction, Statistics, Psychology, Design, Computer Science, or other equivalent discipline, with an expected conferral date between December 2027 - June 2028.
- Able to relocate nationwide - relocation assistance provided if eligible
PREFERRED QUALIFICATIONS
- Experience user research or other experience from a technical field, such as software development, systems management, or similar
- Have a portfolio demonstrating past work experience and deliverables (e.g., study plans, reports, personas)
- Excellent communication, presentation, interpersonal and analytical skills; the ability to communicate complex concepts clearly and persuasively across different audiences and varying levels of the organization
- A passion and capacity to advocate on behalf of our users.
- Creative Materials Guidance:
- Show your thinking: Include at least two projects indicating the problem you were trying to solve, your design process, early design iterations, the final implemented design. We want to see your approach.
- Pay attention to detail: A submission is a visual story-telling (beginning, middle, and end). Have a clear visual hierarchy, consistent spacing and alignment, and show your intention behind your decision.
- Be customer-centric: Explain who your customer is, their unmet needs, how you validated or invalidated your assumptions about your customer, and how your design addresses their needs.
The starting pay for this position is listed below. Starting Day 1 of employment, Amazon offers EAP, Mental Health Support, Medical Advice Line, 401(k) matching. Learn more about our benefits at https://hiring.amazon.com/why-amazon/benefits.
SEATTLE, WA, USA - 85,170.00 USD Annually
