2 years of experience as a UX Researcher, Product Designer, or similar role
Strong skills in user interface design and translating research into functional layouts
Comprehensive portfolio showcasing wireframes and prototypes from user research
Excellent communication skills for collaboration with design teams
Willingness to travel 3-5 times a year
Commitment to the mission of Word on Fire
Responsibilities
Conduct user research and surveys to gather insights for digital projects
Map intuitive user journeys and design information architectures
Create research-backed wireframes and prototypes for front-end projects
Develop prototypes that provide a clear structural foundation for design
Collaborate with visual designers to optimize wireframe production
Establish user interface research as a core competency within the Technology department
Maintain documentation of user personas and research findings
Manage project timelines and communicate with leadership on progress
Benefits
Work-from-home Wednesdays and up to 20 additional remote workdays
100% employer-paid life, short-term, and long-term disability insurance
Comprehensive medical, dental, and vision insurance options
Retirement plan with a 3% employer contribution
Generous paid time off and holidays
Paid parental leave at 100% of base salary
Access to Word on Fire's extensive content and resources
Full Job Description
UX Researcher II
Reports to Executive Director of Technology & Information
The UX Researcher is a skilled and collaborative team member who is responsible for researching, structuring, and building intuitive user interfaces for several high-profile, front-end heavy projects on our immediate horizon. By delivering research-backed wireframes and prototypes, the UX Researcher will directly empower our in-house design team and engineers to build the best web experiences.
Location: Irving, TX
Employment Type: Full-time
Responsibilities
Proclaim Christ through User Experience: Conduct user research, behavioral tracking, and user surveys to extract actionable insights that accelerate Word on Fire's digital apostolate and mission
Architect Digital Journeys: Map out intuitive user journeys and design robust information architectures for flagship web properties, mobile applications, and emerging digital ecosystems
Develop Structural Blueprints: Author high-quality, research-backed wireframes and functional prototypes for major front-end heavy projects, ensuring a user-centric foundation before visual design begins
Prototype Authoring: Responsible for authoring beautiful, research-backed prototypes that establish clear structural layouts, providing a seamless foundation that can be easily perfected by our design team
Cross-Departmental Collaboration: Partner seamlessly with Word on Fire's visual designers, providing them with structurally sound wireframes that optimize the production pipeline and reduce design friction
Establish UX Infrastructure: Introduce and champion user interface research as a core internal competency within the Technology department, standardizing tools and workflows for usability testing
Maintain Code-Adjacent Documentation: Maintain clear internal documentation of user personas, research findings, and wireframe schemas for use by adjacent teams including design, marketing, and distribution
Manage Timelines and Project Goals: Manage assigned tasks and workflows, communicating proactively with technology leadership on capacity, project blockers, and milestones
Requirements
2 years of proven professional experience working as a dedicated UX Researcher, Product Designer, Web Designer, or equivalent position
Strong foundational competency in user interface design, with a proven ability to translate user research data, surveys, and complex structural workflows into clean, highly intuitive, and functional digital layouts
Possesses a comprehensive portfolio demonstrating the direct translation of raw user research and data into clear, functional wireframes and prototypes
Exceptional relational and communication skills required to work in tandem with high-performing in-house graphic and UI designers
Ability to travel 3-5 times a year
Commitment to the mission of Word on Fire
Preferred Qualifications
Prior experience researching, wireframing, or designing interfaces for mobile applications and video streaming platforms
Working knowledge of HTML, CSS, and Tailwind CSS to better bridge the gap between structural design and engineering teams
Working knowledge of JavaScript to conceptualize dynamic interface behaviors and high-fidelity prototype animations
Familiarity with the work of Bishop Robert Barron and Word on Fire
Physical Requirements
Ability to sit or stand for extended periods of time
Constantly operates a computer and other office equipment which involves frequent repetitive motions of the hands and wrists
Ability to work in an open-office environment with moderate noise levels (e.g., computers, printers, conversations/calls, and light traffic)
Must be able to inspect documents, view computer screens for extended periods, and navigate software interfaces to perform duties as assigned
Frequent communications with internal and external partners; must be able to exchange accurate information, requiring clear speech and the ability to hear or understand verbal communication
Compensation and Benefits
The estimated base pay range for this position is $75,000 - $95,000 annually. Word on Fire determines individual compensation on several factors, including but not limited to, experience, skills, alignment with the role's responsibilities, and geographic location. This role may be eligible for annual merit increases based on individual performance.
Word on Fire also offers its team members a robust benefits package that includes:
Work-from-home Wednesdays and up to 20 additional work-from-home days throughout the year
Several 100% Word on Fire-paid insurance benefits: life, short-term disability, and long-term disability
Other insurance benefits: medical, dental, vision, HSA, FSA, accident, critical illness, and hospital indemnity
A retirement plan with a 3% target employer contribution
Generous paid time off and paid holidays
Paid parental leaves at 100% of base salary
Access to Word on Fire's incredible wealth of content and resources and more!
