8+ years of experience in UX Research, preferably in a corporate or B2B environment
B.S. or higher in Human Computer Interaction, Human Factors, Psychology, or related field
Thorough understanding of UI best practices and graphic design theory
Proficiency in UI layout, spec, and prototyping tools
Strong portfolio demonstrating expertise and process articulation
Responsibilities
Translate research and test findings into actionable UI design recommendations
Clarify user, customer, and business needs to create compelling interactions
Facilitate research using various methodologies
Integrate user research into product designs and practices
Communicate prototype requirements to designers for testing and iteration
Document key goals and behaviors for downstream UI teams
Create shareable UX artifacts like journey maps and user flows
Prioritize research needs based on the product roadmap
Benefits
Hybrid work environment with flexibility to work in the office as needed
Opportunity to collaborate with a diverse team of 11 members and interns
Engagement with various stakeholders to enhance user experience
Potential for professional growth in a supportive corporate setting
Full Job Description
Job Description Title: UX Researcher
Duration: 12 months
Location: Chicago, IL office
Hybrid: go in the office when needed but must in local,must be able to go back in the office full time when asked.
Job Description
Translateresearch and test findings into actionable, prioritized recommendationsfor UI designs.
Abilityto clarify user, customer, and business needs and translate into conceptsfor compelling interactions and user experience
Understandingof research methodologies and experience facilitating research
Experienceintegrating user research into product designs and design practices
Communicatewith design on prototype requirements to test and iterate
Documentkey goals, themes, elements, and behaviors that must be implemented bydownstream UI teams
Createshareable UX artifacts based on the team's research and activities (suchas journey maps, storyboards, and user flows, etc)
Documentthe overall UX strategy (UI, physical attributes, guiding principles, andmore) that will be leveraged across all downstream partners
Prioritize research needs/backlog based on product roadmap
Position's Contributions to Work Group:
We areseeking a UX/UI Researcher for the Shop Team. The UX Researcher willutilize their knowledge of human computer interactions and best userresearch practices to support the concept, prototype, test, anddocumentation of the preferred user interface. They must recognize whereresearch and testing would be valuable to inform or improve the conceptsand coordinate with the team to understand the user's needs. They willwork closely with designers, engineers, strategists, and management tocommunicate the vision and path forward. This person will be responsiblefor documenting the preferred experience, creating visual artifacts(reports), and handoff.
Typical task breakdown:
Responsibilities:
Translateresearch and test findings into actionable, prioritized recommendationsfor UI designs.
Abilityto clarify user, customer, and business needs and translate into conceptsfor compelling interactions and user experience
Understandingof research methodologies and experience facilitating research
Experienceintegrating user research into product designs and design practices
Communicatewith designers on prototype requirements to test and iterate
Documentkey goals, themes, elements, and behaviors that must be implemented bydownstream UI teams
Createshareable UX artifacts based on the team's research and activities (suchas journey maps, storyboards, and user flows, etc)
Documentthe overall UX strategy (UI, physical attributes, guiding principles, andmore) that will be leveraged across all downstream partners
Prioritizeresearch needs/backlog based on product roadmap
Interaction with team:
The teamconsists of 11 members supporting different workstreams and 2 interns
Willinteract with designers and product owners.
Stakeholdermanagement is key.
Work environment:
Hybrid: go in the office when needed but must in local to one of these areas.Must be able to go back in office full time when asked.
Education & Experience Required:
8+yrs of experience in UX Research and knowledge of user experience bestpractices desired, preferably within a corporate environment or B2B environment.
B.S.or higher in Human Computer Interaction, Human Factors, Psychology, orother UX-related field or substitute additional 2-3 years of experience
Technical Skills
(Required)
8+ years of experience with a focus on:
Empathy
We'relooking for methods of their organization and synthesis of bothstakeholder and user sentiment. How much do they capture fromopportunities to empathize, how is it used, do they listen with opennessto learn?
AdaptiveThinking
We'relooking for ability to quickly pivot with changing requirements andunderstandings of the product.
Arechallenges seen as learning opportunities? Do they work with others withan openness to change, but also able to confidently make decisions oftheir own?
Mustpossess a thorough understanding of UI best practices, UI design, andessential graphic design theory
Ableto produce results independently as well as collaboratively in a teamenvironment
Experienceand proficiency in UI layout, spec, and prototyping tools
Experiencemanaging multiple projects and deadlines
Portfoliodemonstrating your expertise and ability to articulate your process
(Desired)
Projectmanagement experience a plus.
Soft Skills
(Required)
Outstandingcommunication, organization, time management, and interpersonal skills
