Full Job Description
User Support and Operations Specialist
The Opportunity:
Implement functional supports, including effective demonstration and requirements analysis, to increase the clients' satisfaction on target products through internal collaboration with R&D divisions. Apply advanced skills, extensive technical expertise, and full industry knowledge. Develop innovative solutions to complex problems. Work without considerable direction. Mentor and supervise team members.
You Have:
• Experience with U.S. Navy readiness reporting as a unit or resource manager
• Experience with U.S. Navy expeditionary mission partners, including Naval Construction Forces, Explosive Ordnance Disposal Forces, Maritime Expeditionary Security Forces, or Naval Expeditionary Logistics
• Experience in performing, coordinating, or delivering training to military service members, civilians, and contractors
• Experience working directly with data and digital delivery teams to collaborate with military operators, program analysts, and military leadership to rapidly iterate and delivery technology solution
• Knowledge of Personnel, Equipment, Supply, Training, Ordnance, Networks, or Infrastructure resourcing
• Knowledge of Fleet Response Training Plan (FRTP) and Optimized Fleet Readiness Plan (OFRP)
• Knowledge of readiness reporting, including Required Operational Capabilities (ROC) and Projected Operational Environments (POE), Naval Task Areas (NTAs), Status of Resources and Training System (SORTS), Defense Readiness Reporting System (DRRS), and Navy Training Information System (NTIMS)
• Secret clearance
• Bachelor's degree
Nice If You Have:
• Experience supporting joint, combatant command, service component, or operational-level headquarters
• Knowledge of military force management including, Force Design, Force Development, Force Generation, and Force Employment
• Knowledge of DoW capability-based framework Doctrine, Organization, Training, Material, Leadership, Education, Personnel, and Facilities
Clearance:
Applicants selected will be subject to a security investigation and may need to meet eligibility requirements for access to classified information; Secret clearance is required.
Compensation
Salary at Booz Allen is determined by various factors, including but not limited to location, the individual's particular combination of education, knowledge, skills, competencies, and experience, as well as contract-specific affordability and organizational requirements. The projected compensation range for this position is $77,500.00 to $176,000.00 (annualized USD). The estimate displayed represents the typical salary range for this position and is just one component of Booz Allen's total compensation package for employees. This posting will close within 90 days from the Posting Date.
Work Model
Our people-first culture prioritizes the benefits of collaboration. To support engagement and effective communication, employees working virtually are generally expected to have their cameras on during meetings.
• Remote: If this position is listed as remote, there may still be occasions when you are required to work in person at a Booz Allen or customer facility.
• Hybrid: If this position is listed as hybrid, you will be expected to work from a Booz Allen or customer facility, in alignment with your leadership's expectations and the needs of the role.
• Onsite: If this position is listed as onsite, work will primarily be performed full-time at a customer facility, where employees will collaborate directly with colleagues and customers as required by the role.