User Researcher

HoYoverse

$80K — $130K *
Consumer Technology
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • Passionate about games with diverse genre experience, particularly anime games.
  • Ability to select and utilize appropriate research methodologies.
  • Prior experience in user research or complete game projects preferred.
  • Meticulous, communicative, responsible, and strong execution ability.
  • Strong interpersonal skills and a team-oriented mindset.
  • 1-3 years of user research experience in gaming or related fields preferred.
  • Proficiency in Mandarin is advantageous.
  • Familiarity with AI/LLM-based workflow design or application is a bonus.

Responsibilities

  • Oversee user research projects across various game product life cycles.
  • Collaborate with Shanghai office on U.S. market research initiatives.
  • Own user research studies from identification to report writing.
  • Conduct competitor and industry analyses to derive insights.
  • Identify trends and user needs to inform product features.

Benefits

  • 100% employer-paid healthcare premiums for employees and dependents.
  • Generous paid time off policy.
  • 401K plan with employer matching.
  • Employer-paid life and disability insurance.
  • Regular team-building activities throughout the year.
Full Job Description
What You Will Do:
  • As a user researcher, you are responsible for user research projects at different stages of the game product life cycle, as well as global market research.
  • According to project needs, collaborating with Shanghai office to work on research projects in U.S. office, owning the user research studies end-to-end, including stakeholder communication, research needs identification, methodology design, execution, analysis, report writing etc.
  • Conducting industry and competitor analysis, identifying industry trends, understanding product features and user needs, delivering actionable insights.


What We Are Looking For:
  • Passionate about games and the games industry, experience with a variety of games genres, understand player psychology. In-depth understanding of anime games, and/or at least one core game genre is preferred.
  • Able to apply the appropriate research methodologies to meet the product needs.
  • Experience in various user research field, or experience with complete game projects is preferred.
  • Down to earth, meticulous, observant, reflective, good communicator, strong sense of responsibility, strong execution ability.
  • Good learner, self-driven, logical, objective, rigorous, strong interpersonal skills and teamwork spirit.
  • 1-3 years of prior experience in user research from gaming, tech, or adjacent field is preferred.
  • Mandarin proficiency is a plus.
  • Experience with designing or applying AI/LLM-based workflow is a plus.


Benefits:

The base pay range for this position is $80,000 -$130,000 USD per year. Actual pay is based on location and may vary depending on relevant knowledge, skills, and experience from the candidate. Total compensation may include salary, company bonuses, sign-on bonuses, relocation package, and other benefits such as:

100% employer-paid healthcare premiums for you and your dependents

Generous paid time off

401K

Employer-paid life and disability insurance

Team-building activities throughout the year

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