Job DescriptionThe roleWe're looking for a seasoned user experience architect to own product design for Chatbot experiences that make recruiters' life easier and help companies provide an exceptional candidate experience. This is a hands-on role and you will be responsible for end-2-end product design for products, provide strategic design leadership, define product design paradigms, and be an advocate for the users and customers.
Responsibilities- Lead the design of core products that include conversational chatbots, interview scheduling, recruitment automation, and generative AI solutions.
- Take hands-on ownership of strategic design projects, overseeing the entire product design lifecycle from discovery, roadmap prioritization, problem definition to validation, implementation, measurement, and continuous improvements.
- Define core user experience principles to create intuitive and self-service recruitment workflows and automation journeys. You know what UX deliverables to choose to get ideas across, build consensus and translate complex (and often ambiguous) product/business/user needs into design solutions through you vast array of toolkit that includes: journey maps, information architecture, wireframes, UX patterns, prototypes, and UI design.
- Help shape the long-term design vision while ensuring the regular delivery of high-quality products.
- Represent design and be a champion for design thinking across the organization, participate in customer interactions, facilitate workshops and strategy discussions, present at company all hands, and identify opportunities for cross-functional collaboration.
- Strive for design excellence across the org, improve design operations, proactively seek and provide constructive feedback, help build a strong design culture.
- Be part of a global team responsible for the user experience, brand design, and user research that supports all product initiatives at Sense.
Qualifications- 6-8 years of product design experience with at least 2 years in a lead role for complex B2B products that include multiple personas, workflows, and automation.
- Experience working with user research methods and a strong inclination to involve customers/stakeholders in the design process.
- Experience working across the full-stack design process with an emphasis on UX architecture, customer journey mapping, and high-fidelity design prototypes.
- Solid design/prototyping skills in Figma and experience working with a design system.
- Solid understanding of modern UX/UI design principles for web and mobile.
- Experience building strong partnerships with product and engineering stakeholders in an agile environment.
- Strong bias towards action.
Additional InformationPerks & Benefits- Medical, dental, and vision insurance for employees and dependents
- 401K program to help you invest in your future
- Unlimited PTO to promote a healthy work-life harmony
- Equity
Salary:- The following represents the base salary range for this position: $175,000-$210,000 per annum. All full-time positions at Sense are eligible to participate in our Stock Options Plan. Final offer amounts are determined by multiple factors, including geographic location, candidate experience and expertise, and may vary from the amounts listed.
