Position Summary...
What you'll do...
Develops communicates and leverages a strategic vision aligned with company market and local plans and tactics to direct the management teamand management and hourly associates in facility operations merchandising and company direction
Provides supervision and development opportunities for management and hourly associates in a facility that may present issues such as highturnover significant engagement issues inexperienced associates and recruiting challenges in an experienced highly competitive market requiringongoing and proactive recruitment hiring training mentoring succession planning duty assignment performance evaluation recognition andbelonging mindset in the workplace across multiple levels of the organization
Upholds the companys Open Door Policy: in a dynamic multifaceted environment by meeting with associates and listening to concerns researchingissues leveraging necessary resources for complex timesensitive requests reviewing company policies and procedures teaching and drivingconsistency in responsiveness and resolution across managerial levels within the facility and providing resolution for associates including proactivelyseeking out associate comments and concerns by meeting with associates in their work areas
Ensures compliance with company policies and procedures by anticipating and proactively responding to challenging compliance issues effectivelynavigating an environment with challenging compliance requirements and high levels of necessary controls developing and maintaining relationshipswith federal state and local officials holding hourly associates and managers accountable analyzing and interpreting reports implementing andmonitoring asset protection and safety controls maintaining quality assurance standards overseeing safety and operational reviews developing andimplementing action plans to correct deficiencies and providing direction and guidance on executing company programs and strategic initiatives
Initiates directs and participates in community outreach programs in a high visibility potentially highprofile and dynamic environment with thepossibility of significant media attention requiring ongoing engagement and a high interface with the community and corporate by encouraging andsupporting associates and managers in serving as good members of the community establishing and maintaining relationships with key individuals orgroups in the community and media as the representative for the company presenting the companys perspective to various external organizationsfollowing the companys media guidelines navigating organizational resources and barriers to autonomously and effectively respond to challengingmedia requests and championing companysponsored programs events and sustainability efforts to associates customers and the local communityin order to emphasize the facility as part of the community
Drives the financial performance of the facility by ensuring that sales and profit goals are achieved maintaining a strategic holistic and analyticalbusiness perspective anticipating and accounting for key performance indicators executing process improvements and productivity tools leading themanagement team in controlling expenses to ensure they are indexed to sales interfacing with market teams to drive margins and increase salesdeveloping and implementing plans to correct any deficiencies in financial performance in the facility overseeing the creation of budgets and leadingthe analysis of economic trends and community needs for budget forecasting
Models enforces and provides direction and guidance to hourly associates and managers within a highly challenging labor environment forexample significant recruitment and engagement issues high turnover on proper customer service approaches and techniques to ensure customerneeds complaints and issues are successfully resolved within company guidelines and standards
Drives sales in the facility by accounting for multiple dynamic indicators for example external environment merchandising customer and associatebase replenishment sales windows ensuring effective merchandise presentation including accurate and competitive pricing proper signing and in stockand inventory levels budgeting and forecasting sales and assessing economic trends and community needs
Ensures the success of the Academy training environment and store standards by meeting the store requirements as defined in the Academy Storestandards and standard operating procedures creating an engaging and environment within the Academy Store for example a highperformance culture integrating and including Academy associates in leadership and store meetings and activities that supports associateengagement in the overall facility engaging the trainees during their store assignment for example being available to trainees providing jobshadowing opportunities acting as a culture champion engaging the customers within the Academy training format and maintaining a high level ofcustomer service within the facility serving as a visible operations champion in the Academy program for example welcoming and introductions tonew trainee group speaking on relevant business experience acting as an Academy advocate across the supported markets and participating inthe talent planning and succession planning within the supported markets
Provides overall direction by analyzing business objectives and customer needs developing communicating building support for and implementingbusiness strategies plans and practices analyzing costs and forecasts and incorporating them into business plans determining and supportingresource requirements evaluating operational processes measuring outcomes to ensure desired results identifying and capitalizing on improvementopportunities promoting a customer environment and demonstrating adaptability and sponsoring continuous learning
Develops and implements strategies to attract and maintain a highly skilled and engaged workforce by diagnosing capability gaps recruitingselecting and developing talent supporting mentorship workforce development and succession planning and leveraging the capabilities of new andexisting talent
Cultivates an environment where associates respect and adhere to company standards of integrity and ethics by integrating these values into allprograms and practices developing consequences for violations or noncompliance and supporting the Open Door Policy:
Develops and leverages internal and external partnerships and networks to maximize the achievement of business goals by sponsoring and leadingkey community outreach and involvement initiatives engaging key stakeholders in the development execution and evaluation of appropriatebusiness plans and initiatives and supporting associate efforts in these areas
At Walmart, we offer competitive pay as well as performance-based bonus awards and other great benefits for a happier mind, body, and wallet. Health benefits include medical, vision and dental coverage. Financial benefits include 401(k), stock purchase and company-paid life insurance. Paid time off benefits include PTO (including sick leave), parental leave, family care leave, bereavement, jury duty, and voting. Other benefits include short-term and long-term disability, company discounts, Military Leave Pay, adoption and surrogacy expense reimbursement, and more.
You will also receive PTO and/or PPTO that can be used for vacation, sick leave, holidays, or other purposes. The amount you receive depends on your job classification and length of employment. It will meet or exceed the requirements of paid sick leave laws, where applicable.
For information about PTO, see https://one.walmart.com/notices.
Live Better U is a Walmart-paid education benefit program for full-time and part-time associates in Walmart and Sam's Club facilities. Programs range from high school completion to bachelor's degrees, including English Language Learning and short-form certificates. Tuition, books, and fees are completely paid for by Walmart.
Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to a specific plan or program terms.
For information about benefits and eligibility, see One.Walmart.
The annual salary range for this position is $110,000.00 - $170,000.00
Additional compensation includes annual or quarterly performance bonuses.
Additional compensation for certain positions may also include :
- Regional Pay Zone (RPZ) (based on location)
- Complex Structure (based on external factors that create challenges)
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State Pay Differential:
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This job has an additional differential to meet legislative requirements, where applicable.
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Minimum Qualifications...
Outlined below are the required minimum qualifications for this position. If none are listed, there are no minimum qualifications.
Bachelor's Degree and 2 years general management experience, including financial accountability and 4 years' experience supervising at least 50
nonexempt and at least 5 exempt associates/employees, including performance management, mentoring, hiring, and termination; OR 4 years
general management experience, including financial accountability and 4 years' experience supervising at least 50 nonexempt and at least 5
exempt associates/employees, including performance management, mentoring, hiring, and termination.
For facilities that sell firearms, I acknowledge that the position for which I am applying will require successful completion of a firearms- specific
Criminal Background Check (CBC) and Firearms Authorized Training.
For facilities that sell only ammunition and have state specific requirements, I acknowledge that the position for which I am applying may require a
current state issued Certificate of Eligibility.
Effective January 26, 2019 - associates will be required to successfully complete all job required trainings and assessments
Associates will be required to attend and successfully complete all job-required trainings and assessments (for example, Academy trainings, Open
Door trainings, etc.).
Preferred Qualifications...
Outlined below are the optional preferred qualifications for this position. If none are listed, there are no preferred qualifications.
Bachelor of Science in Business Management and Leadership through Live Better U and Bellevue University, Experience as a Store Manager in a low complex store OR 1 year experience as a Store Manager in a medium complex store OR 2 years experience as a Store Manager in a high volume retail store, Running a fresh or dry grocery area
Primary Location...
6777 CLINTON HWY, KNOXVILLE, TN 37912-1020, United States of America
Walmart and its subsidiaries are committed to maintaining a drug-free workplace and has a no tolerance policy regarding the use of illegal drugs and alcohol on the job. This policy applies to all employees and aims to create a safe and productive work environment.
