Career Area:
Sales
Job Description:
Job Summary:
As the Upgrades and Repair Options Services Development Consultant in the Electric Power Division, you will lead the development, commercialization, and lifecycle growth of Upgrades and Repair Options aftermarket service offerings. Serving across Prime, Standby and Core business portfolios, you will work across sales and enterprise partners to identify customer and dealer needs, define service strategies, and develop scalable solutions that improve customer outcomes and drive aftermarket growth.
You will be responsible for translating market requirements into actionable service offerings and guiding initiatives from concept through deployment. This includes developing commercialization strategies, defining customer value propositions, supporting dealer readiness, and measuring offer performance to ensure solutions deliver value for customers, dealer and Caterpillar.
The role combines strategic portfolio management, solutions development, commercialization planning, and cross-functional leadership to expand lifecycle value across the installed base.
What you will do:
- Lead the development and lifecycle management of the global Upgrades and Repair Options portfolio, identifying new service opportunities and integrating offerings with programs, digital capabilities, maintenance solutions, and other lifecycle services.
- Develop mid- and long-term aftermarket portfolio strategies that align customer needs, dealer priorities, product group objectives, and business growth goals.
- Translate Voice of Customer (VOC) and Voice of Dealer (VOD) insights into actionable service solutions, business cases, and portfolio investment recommendations.
- Guide new service offerings from concept through commercialization, defining customer value propositions, offerings, business model, pricing strategy, and implementation requirements.
- Lead cross-functional development of Upgrades and Repair Options solutions across product groups, sales, dealers, digital, and other enterprise partners.
- Define commercialization and go-to-market strategies and establish the dealer readiness, tools, processes, and support required to successfully deploy new offerings.
- Develop strategies to increase adoption and lifecycle value of Upgrades and Repair Options across Prime, Standby, and Core customer applications.
- Monitor offering adoption, portfolio performance, customer and dealer feedback, and market trends to identify gaps and drive continuous portfolio growth.
What you will have:
- Customer Focus: Working experience and knowledge of the values and practices that align customer needs and satisfaction as primary considerations in all business decisions and ability to leverage that information in creating customized customer solutions.
- Decision Making and Critical Thinking: Working experience and knowledge of the decision-making process and associated tools and techniques; ability to accurately analyze situations and reach productive decisions based on informed judgment.
- Effective Communications: Working experience and understanding of effective communication concepts, tools and techniques; ability to effectively transmit, receive, and accurately interpret ideas, information, and needs through the application of appropriate communication behaviors.
- Relationship Management: Working experience and knowledge of relationship management techniques; ability to establish and maintain healthy working relationships with clients, vendors, and peers.
- Value Selling: Working knowledge of the principles and practices for selling products, technology and services; ability to provide overall product/service 'value' and to differentiate support offerings that address clearly understood customer needs.
Top Candidates Will Also Have:
- Bachelor's degree in a business concentration including marketing, business administration, economics, finance, and related fields from an accredited university. Equivalent professional experience will be considered.
- Demonstrated experience in power generation, energy systems, electrical systems, related industries.
- Strong customer engagement experience with the ability to understand business needs and translate them into actionable solutions.
- Strong ability to problem solve.
- Desire and willingness to learn and grow.
Additional Information:
- This position is located in Irving, TX or Mossville, IL.
- Travel up to 30% is required.
- Domestic relocation assistance is offered for this position.
- Visa sponsorship is not offered for this position.
- This position requires the candidate to work a 5-day-a-week schedule in the office.
Final Details:
This employer is not currently hiring foreign national applicants that require or will require sponsorship tied to a specific employer, such as H, L, TN, F, J, E, O. As a global company, Caterpillar offers many job opportunities outside of the U.S. which can be found through our employment website at
#LI
Summary Pay Range:
$112,710.00 - $169,060.00
Compensation and benefits offered may vary depending on multiple individualized factors, job level, market location, job-related knowledge, skills, individual performance and experience. Please note that salary is only one component of total compensation at Caterpillar.
Benefits:
Subject to plan eligibility, terms, and guidelines. This is a summary list of benefits.
Medical, dental, and vision benefits*
Paid time off plan (Vacation, Holidays, Volunteer, etc.)*
401(k) savings plans*
Health Savings Account (HSA)*
Flexible Spending Accounts (FSAs)*
Health Lifestyle Programs*
Employee Assistance Program*
Voluntary Benefits and Employee Discounts*
Career Development*
Incentive bonus*
Disability benefits
Life Insurance
Parental leave
Adoption benefits
Tuition Reimbursement
* These benefits also apply to part-time employees
Posting Dates:
October 21, 2026 - October 27, 2026
Any offer of employment is conditioned upon the successful completion of a drug screen.
