Type of Requisition:Regular
Clearance Level Must Currently Possess:Top Secret SCI + Polygraph
Clearance Level Must Be Able to Obtain:Top Secret/SCI
Public Trust/Other Required:None
Job Family:IT Infrastructure and Operations
Job Qualifications:Skills:Communication, Complex Systems Design, Emerging Technologies
Certifications:None
Experience:5 + years of related experience
US Citizenship Required:Yes
Job Description:UNIFIED COMMUNICATIONS ENGINEER
Connect the Enterprise Through Unified CommunicationsWe are looking for a
Unified Communications Engineer to join and expand an experienced engineering team responsible for the enterprise collaboration and communications environment. This role is ideal for an engineer with strong Skype for Business knowledge. You will help operate, engineer, troubleshoot, and evolve an enterprise communications environment while learning and implementing new technologies that connect previously separate systems. This includes opportunities to work with
Skype for Business, Microsoft Teams, Pexip, Cisco Jabber, VTC systems, voice services, conferencing platforms, and the integrations that allow them to communicate with one another.What You'll Do•
Engineer and support enterprise unified communications platforms, including Skype for Business and associated voice, video, messaging, conferencing, and collaboration services.
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Design and support interoperability solutions that allow different communications platforms to communicate effectively across the enterprise.
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Learn and implement emerging UC technologies, including solutions such as Pexip that enable interoperability between Microsoft Teams and existing enterprise video and collaboration environments.
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Engineer collaboration between voice, video, and messaging platforms, including environments such as Cisco Jabber, VTC systems, enterprise phones, and instant messaging.
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Troubleshoot complex communications issues across signaling, media, authentication, networking, conferencing, endpoints, applications, and platform integrations.
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Partner across engineering disciplines including networking, security, infrastructure, endpoint, cloud, applications, and service management to resolve issues and deliver new capabilities.
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Continuously improve the UC environment by identifying opportunities to increase reliability, interoperability, user experience, automation, and enterprise capability.
Nice to Have- Experience with Microsoft Teams and Teams interoperability.
- Experience with Pexip or other video and collaboration interoperability platforms.
- Experience with Cisco Jabber and enterprise instant messaging.
- Experience supporting enterprise VTC systems and video endpoints.
- Experience with enterprise voice, SIP, telephony, or session management technologies.
- Experience integrating voice, video, messaging, and conferencing platforms.
- Experience with Cisco collaboration technologies.
- Experience with PowerShell, APIs, automation, or other engineering technologies.
- Experience supporting geographically distributed enterprise communications environments.
WHAT YOU'LL NEED TO SUCCEED
Bring your technology expertise and drive for innovation to GDIT. The unified communications engineer must have:
• Education: Bachelor of Arts/Bachelor of Science
• Experience: 5+ years of related experience
• Security clearance level: TS/SCI w/Poly
• US citizenship required
• Role requirements:
- Ability and willingness to learn new communications platforms and integration technologies.
- Ability to work independently, take ownership of technical problems, and operate effectively in a fast-paced engineering environment.
- Strong communication and collaboration skills.
• Certification: Must be 8570 compliant with a Security + Certification
• Annapolis Junction, MD
#GlobalServicesThe likely salary range for this position is $119,000 - $161,000. This is not, however, a guarantee of compensation or salary. Rather, salary will be set based on experience, geographic location and possibly contractual requirements and could fall outside of this range.
Scheduled Weekly Hours:40
Travel Required:Less than 10%
Telecommuting Options:Onsite
Work Location:USA MD Annapolis Junction
Additional Work Locations:Total Rewards at GDIT:Our benefits package for all US-based employees includes a variety of medical plan options, some with Health Savings Accounts, dental plan options, a vision plan, and a 401(k) plan offering the ability to contribute both pre and post-tax dollars up to the IRS annual limits and receive a company match. To encourage work/life balance, GDIT offers employees full flex work weeks where possible and a variety of paid time off plans, including vacation, sick and personal time, holidays, paid parental, military, bereavement and jury duty leave. To ensure our employees are able to protect their income, other offerings such as short and long-term disability benefits, life, accidental death and dismemberment, personal accident, critical illness and business travel and accident insurance are provided or available. We regularly review our Total Rewards package to ensure our offerings are competitive and reflect what our employees have told us they value most.
Our Identity Verification Process:As part of the hiring process, we will ask you to complete an identity verification process that leverages advanced biometrics and artificial intelligence to ensure authenticity and protect against identity fraud. You are expected to be on camera during virtual interviews. We reserve the right to take your picture to verify your identity and prevent fraud. By proceeding, you authorize the collection, processing, and use of your biometric data for identity verification and security purposes.