UKG Ready HR Lead

You Are:

An experienced UKG HR Lead with a strong track record of delivery, a passion for continuous learning, and a drive to grow and scale our Technology & Operations (T&O) UKG business. You bring deep functional expertise, leadership capability, and a proactive mindset to support both clients and internal teams.

The Work:

As a UKG HR Lead & Escalation Manager, you will partner closely with cross-functional teams to help clients fully realize the value of their workforce management investment. You will play a key role in guiding operations, improving processes, and ensuring governance and compliance across client environments.

Your responsibilities will include:

• Supporting and enabling team members to deliver high-quality solutions

• Leading the rollout of new processes and identifying opportunities to improve existing workflows

• Conducting audits to drive efficiency, accuracy, and compliance

• Maintaining governance standards and facilitating administrative oversight

Job Responsibilities:

Functional Knowledge:

• Strong experience with HR processes

• Escalation Management:

• Ability to support all aspects of configuration, implementation, enhancement, and escalations

Documentation & Training:

• Develop comprehensive functional and technical documentation, including training materials and implementation plans

Data Analysis & Communication:

• Analyze complex data sets and present insights in a clear, compelling manner to stakeholders

Thought Leadership:

• Drive continuous improvement by developing new processes, methodologies, and tools based on practical experience and best practices

Team Development:

• Provide mentorship and knowledge transfer to consulting teams

Governance & Compliance:

• Lead escalation governance meetings and ensure all reporting and compliance requirements are met

Travel may be required for this role. The amount of travel will vary from 0 to 100% depending on business need and client requirements.

Here's What You Need:

• Minimum of 3 years of hands-on experience with UKG Ready HR Core and Value Add Modules (Performance, Compensation, Benefits, People Analytics, ACA, and Learning)
• Minimum of 3 years of advanced experience in U.S. HR compliance, including federal regulations and best practices
• Bachelor's degree or equivalent (minimum 12 years' work experience). If Associate's Degree, must have equivalent minimum 6-year work experience

Bonus Points If:

• You have team lead experience
• You have experience working with offshore teammates
• You have UKG Ready Certifications
• You have led customer escalations

Compensation at Accenture varies depending on a wide array of factors, which may include but are not limited to the specific office location, role, skill set, and level of experience. As required by local law, Accenture provides a reasonable range of compensation for roles that may be hired as set forth below.

We anticipate this job posting will be posted until 11/20/2026.

Accenture offers a market competitive suite of benefits including medical, dental, vision, life, and long-term disability coverage, a 401(k) plan, bonus opportunities, paid holidays, and paid time off.

See more information on our benefits here: U.S. Employee Benefits | Accenture

Role Location Annual Salary Range
California $70,350 to $196,000
Colorado $63,800 to $169,300
Connecticut $63,800 to $169,300
District of Columbia $68,000 to $180,300
Illinois $59,100 to $169,300
Maine $54,400 to $144,300
Maryland $63,800 to $169,300
Massachusetts $63,800 to $180,300
Minnesota $63,800 to $169,300
New York $66,300 to $196,000
New Jersey $68,000 to $196,000
Ohio $59,100 to $156,800
Virginia $59,100 to $180,300
Washington $80,200 to $180,300