As a UKG Project Analyst, Payroll, you will support enterprise-wide workforce management transformation initiatives. You will analyze and evaluate payroll, scheduling, and time administration processes to assess business requirements, identify gaps, risks, and opportunities. You will also evaluate solution options and their potential impacts. Leveraging your payroll subject matter expertise, you will develop recommendations that support the design of the interim pay-related solutions. You will collaborate with Business Units, Payroll, and Information Technology (IT) partners to gather and document current-state processes, analyze operational and system challenges, and identify opportunities for improvement. Through business analysis, process assessment, and collaboration, you will contribute to solutions and recommendations that improve operational efficiency, support process standardization, mitigate risk, and ensure compliance with legislative and organizational requirements. Primary duties include:
- Collect and document current pain points through extensive engagements with the business units and their respective departments and the Pay & Client Services team.
- Analyze payroll, scheduling, and time administration processes to identify risks, inefficiencies, and opportunities for process standardization and improved service delivery.
- Act as a trusted advisor to the project team by supporting the long-term goals and providing input into improvements.
- Identify areas of improvement for system functionality and best practices related to time and pay processes and translate findings to the Business Project Lead.
- Foster strong and collaborative relationships with clients, leaders, business unit timekeepers, IT and Payroll.
Qualifications
- A Payroll Compliance Professional (PCP) designation through the National Payroll Institute and at least 5 years of progressively responsible experience in payroll, including supporting payroll-related projects and time and attendance initiatives.
- A completed 2 year diploma in Business Administration will be considered an asset.
- Experience in business analysis, requirements gathering, and execution of payroll process improvement.
- Advanced understanding of workforce management, common payroll, time and attendance, and business best practices.
- Experience with UKG Pro Workforce Management (WFM) and Telestaff is preferred.
- Experience with PeopleSoft Human Capital Management (HCM).
- Intermediate proficiency in Microsoft Office (Word, Excel, PowerPoint, Outlook, Teams).
- Demonstrated ability to apply collective bargaining agreement requirements and payroll best practices to scheduling and time administration.
- Strong communication and collaboration skills, with the ability to engage effectively with interested parties, build strong working relationships, influence decision-making, and work successfully across diverse teams.
- Strong analytical and problem-solving skills, with the ability to interpret complex payroll and workforce management requirements and translate them into practical business solutions.
Pre-employment Requirements
- Successful applicants must provide proof of qualifications.
Workstyle: This position may be eligible to work from home as one of several flexible work options available to City employees. Such arrangements are based on the operational requirements of the position and employee suitability and are subject to change based on operational needs and corporate direction.
Position and Pay Information
- Business Unit: Human Resources
- Union: CUPE Local 38
- Position Type: 1 Temporary (up to 18 months)
- Compensation: Pay Grade 8 $39.00 - 52.14 per hour
- Hours of work: Standard 35 hour work week.
- Days of work: This position works a 5-day work week with 1 day off in a 3 week cycle.
- Location: 800 Macleod Trail SE
- Audience: Internal/External
- Apply By: November 5, 2026
- Job ID: 315485
