UI/UX Designer

Overview

The UI/UX Designer designs and champions intuitive, accessible, and visually compelling user experiences across web, mobile, and desktop applications used by Banner Life customers, broker partners, and internal business teams. The Designer creates and refines visual designs, interaction designs, iconography, wireframes, and task flows, and translates high-level business requirements into clear, consistent, and functional user interfaces that make complex insurance processes simple to use. The Designer is also a steward of the Banner Life brand, ensuring that every interface, whether designed by this role or by others, follows brand guidelines and established design standards.

Responsibilities

• Lead the design of functional prototypes, from whiteboard sessions and low-fidelity wireframes to high-fidelity mockups and interaction specifications, using Figma as the primary design tool
• Rapidly prototype and iterate on web portal and application designs, including look, feel, aesthetics, and interaction patterns
• Partner with product owners, business stakeholders, architects, engineers, and QA analysts in an Agile/Scrum environment to turn business requirements into user flows, wireframes, and design artifacts
• Own the design process from concept through development hand-off, preparing design specifications and assets in Figma and supporting engineers during build and testing to ensure the finished product matches the design
• Apply and uphold Banner Life brand guidelines in all design work, and build and maintain reusable components, patterns, and styles that support a consistent look and feel across applications
• Review designs produced by other designers, including colleagues in other departments, contractors, and vendor partners, to confirm they follow brand guidelines and design standards; provide clear, constructive feedback and follow up until issues are resolved
• Document designs, design decisions, and UI standards in Confluence, and plan, track, and update design work in Jira
• Conduct user research and usability testing, and analyze user feedback and usage data against design requirements to drive continuous improvement
• Design for accessibility and inclusion, applying recognized standards such as WCAG, so that applications work for all users
• Conceptualize original ideas that bring simplicity and user friendliness to complex workflows, and explain complex concepts to a variety of audiences
• Evaluate and responsibly use AI-assisted design tools to speed up ideation, prototyping, and documentation, in line with company policy and data-protection standards
• Influence team members and stakeholders to adopt new ideas, tools, and approaches, and share design knowledge and best practices across the organization
• Participate in cross-functional and cross-segment teams.

Qualifications

Education

• Bachelor's degree in Human-Computer Interaction, Interaction Design, Graphic Design, Industrial Design, Human Factors, Cognitive Science, Computer Science, or a related field, or equivalent practical experience

Experience/Knowledge

• Demonstrated history of designing user-centered digital experiences for large or complex organizations
• Understanding of UX principles, personas, journey mapping, usability, and accessibility standards.
• Experience with research and testing as part of the design process, including desk research, usability testing, and A/B or multivariate testing.
• Experience working with brand guidelines and design systems, including applying them consistently and reviewing the work of others against them.
• Sound business knowledge and business acumen; experience in insurance or financial services is a plus.
• Experience working in an Agile/Scrum development process.

Skills

• 5+ years of relevant work experience (with a degree in Human-Computer Interaction, Interaction Design, Fine Arts, Industrial Design, or a related field)
• Ability to identify opportunities for change, ideate on concepts, advocate for the needs of our customers, and lead design from empathy to iteration to deliver human-centered solutions
• Proficiency in Figma for UI design, prototyping, reusable components, and developer hand-off; familiarity with other design tools such as Adobe Creative Cloud is helpful
• Working knowledge of Confluence and Jira for documentation, collaboration, and tracking design work
• Strong attention to detail and proven ability to follow brand guidelines and to review others' designs for brand and design-standard compliance, giving feedback that is clear, respectful, and actionable
• Working knowledge of HTML5, CSS3, JavaScript, responsive design, and modern front-end frameworks (e.g., Angular, Bootstrap) sufficient to collaborate effectively with engineers
• Online portfolio that shows a strong foundation in visual design skills (typography, graphic design, layout, color, etc.) and reflects clean, intuitive, and functional design
• Good understanding of iOS, Android, and web interface design and fundamental patterns
• Strong collaborator who works across disciplines, influences without authority, and builds trusted relationships

Reports To

Sr Manager Technical Solutions

What’s in it for you?

The expected hiring compensation range for this position is $109,900 - $140,000 annually. This position will be a hybrid opportunity working in our Frederick, MD office.

The total compensation package for this position may include other elements, such as a sign-on bonus, long term incentives, and annual bonuses.  This role is eligible to participate in the Annual Incentive Plan. The current target payment for the position is 20% of base salary, modified for corporate and individual performance. Bonuses are pro-rated based on start date.  This role has 20 vacation days and 10 sick days that are accrued on a bi-weekly basis. Employees also have 9 paid holidays throughout the calendar year.

We have a competitive compensation and benefits package focused on your overall wellbeing.  Employee benefits include health, life, and dental insurance; 401K with company match up to 6% as well as a pension package; generous time off; and wellbeing initiatives throughout the year (we like doing fun stuff).  We’re big on professional development and we’ll support and mentor you in your career progression and expect you to help us pay it forward by helping us develop tomorrow's leaders and growth-focused professionals. We value our teams and our communities and believe in giving back. Enjoy time off to volunteer for those causes that matter most to you!

If hired, employee will be in an “at-will position” and the Company reserves the right to modify base salary (as well as any other discretionary payment or compensation program) at any time, including for reasons related to individual performance, Company or individual department/team performance, and market factors. The Company reserves the right to change benefits plans at any time.