Graduation from an accredited nursing school with a valid RN license in California.
2-3 years of clinical experience in adult medicine, pediatrics, obstetrics, and gynecology, including triage.
Fluency in English and Spanish is required.
Experience with Electronic Health Record systems like NextGen or Epic.
Cultural competence in diverse and low-income communities.
Responsibilities
Provide professional nursing assessments and initial care for urgent care clients.
Conduct medical triage to determine urgency of patient complaints.
Offer medical advice via phone and in-clinic consultations.
Support medical providers during procedures.
Perform medication reviews and essential health checks like blood pressure and blood sugar.
Interview patients and families to gather medical history and assessments.
Evaluate clinic workflow to ensure efficient patient care.
Benefits
Educational leave with stipend.
Flexible work schedules.
Tax-free loan repayment for NHSC-approved site.
Located in the culturally rich Bay Area with excellent schools and recreational activities.
Full Job Description
In coordination with the site supervisor/manager, our Lead Registered Nurse is responsible for the day-to-day activities and workflow of the registered nurses of the department. The individual in this position will serve as a role model and as a key resource in the development and maintenance of a team approach for patient care services and clinic flow. We offer robust perks including educational leave plus stipend, and flexible work schedules. In addition, we are a National Health Service Corps (NHSC) approved site for tax free loan repayment. Our clinics are located in the thriving Bay Area known for its cultural diversity, beautiful weather, highly sought after schools and year-round recreational activities.
Major Areas of Responsibility include but are not limited to:
Healthcare Delivery
Provide professional nursing assessment and initial nursing care to clients who call in or are seen for urgent care services.
Provide medical triage of patients; determine the urgency of the clients presenting complaints and designate triage category.
Offer medical advice by phone and/or in the clinic.
Facilitate and support medical providers with procedures.
Perform medication reviews, blood pressure and blood sugar checks, wound care, referrals for DME.
Patient Experience
Interview patient and/ or family to obtain required history and accurate assessment.
Explain medical information and provide case management.
Evaluate workflow and activities to assure efficiency and quality health care to all patients.
Have flexibility in meeting patients' needs and participating in evening and Saturday triage clinics.
Collaboration & Teamwork
Provide training and coaching to the current and new registered nurses in the department.
Assists in the overall coordination of the registered nurse activities, including assignments to various areas in the clinic to ensure that coverage of all areas is provided for.
High degree of interpersonal competence with both staff and patients
Excellent time management skills and evidence-based approaches to medical care
Suggest improvements for clinic flow, patient scheduling, and service delivery, and collaborate professionally with interdisciplinary team members, including providers, health educators, medical assistants, and case managers.
Minimum Job Requirements
Knowledge
Knowledge and experience with Electronic Health Record programs, such as NextGen or Epic.
Familiarity with Electronic Panel Management
High degree of interpersonal competence with both staff and patients, and thorough knowledge of evidence-based care
Top-notch time management skills and evidence-based approaches to medical care
Cultural competence working in diverse/low-income communities.
Abilities
Ability to deal courteously and effectively with complex patient profiles and maintain good working relationships with other staff.
Ability to work courteously and effectively as a team member to support the quality/efficiency standards established for the clinic; work independently; Ability and willingness to work under pressure and as part of an interdisciplinary team.
Demonstrate flexibility and ability to accept changes gracefully.
Ability to work across cultures and demonstrate support of diversity, equity and inclusion.
Ability to keep accurate, clear, and legible records of patient information.
English/Spanish fluency required.
Experience and Other Certifications
Requires graduation from an accredited school of nursing. Possession of a valid RN license in the state of California supplemented by two to three years clinical experience in the areas of adult medicine, pediatric, obstetrics, and gynecology that include triage. BSN preferred but not required.
RN I requires California license and an AA only.
RN II requires California licensure and a Bachelor's degree.
Two or more years of case management and triage experience working in primary care clinic setting.
Must hold a current BLS (Basic Life Support) Certificate. You will have 30-day grace period to obtain your certificate from the date of hire.
