Bachelor's degree in Computer Science or related field, or equivalent experience
2+ years of programming experience
Excellent written and verbal communication skills
Proficient in Microsoft applications
Preferred: 2+ years of systems analysis experience
Responsibilities
Review service requests and align business needs with software performance
Provide guidance and troubleshoot escalated issues for team members
Adhere to privacy, confidentiality, and proprietary policies
Maintain open communication with software stakeholders
Act with Integrity, Caring, and Excellence to achieve positive outcomes
Benefits
Medical, dental, vision, long-term disability, and life insurance
401(k) matching
Generous holiday and paid time off schedule
Tuition reimbursement
Extensive health and wellness programs, including Employee Assistance Program
Referral bonus program + more!
Full Job Description
Job Description
Who you are:
As a Trust Programmer Analyst II, you are our user experience champion. In this role, you will be responsible for implementing changes and enhancements to Trust software design plans. You'll use your strong problem-solving skills to troubleshoot and resolve user issues by developing digital solutions. Our analyst believe knowledge is power and strive to maintain current knowledge of privacy, confidentiality, and proprietary company policies and procedures. You welcome a challenge and want to provide next level experiences to every user.
What you'll do:
Review service requests for existing applications, work with stakeholders to ensure that their goals are met, and recommend actions to align business needs with software performance
Provide guidance to team members when necessary and troubleshoot escalated issues
Maintain a current knowledge of and adhere to privacy, confidentiality, and proprietary company policies and procedures
Maintain open communication and a positive working relationship with all Trust software stakeholders and other Trust Programmer Analysts
Always take action using Integrity, Caring, and Excellence to achieve all-win outcomes
What you'll need:
Bachelor's degree in Computer Science, in a related field, or equivalent professional experience
2+ years of programming experience
Excellent written and verbal communication skills
Proficient in Microsoft computer applications
Additional Preferred Skills:
2+ years of systems analysis experience
Our Benefits:
At Frost, we care about your health, your family, and your future and strive to have our benefits reflect that. This includes:
Medical, dental, vision, long-term disability, and life insurance
401(k) matching
Generous holiday and paid time off schedule
Tuition reimbursement
Extensive health and wellness programs, including our Employee Assistance Program
Referral bonus program + more!
About Frost Bank
Frost Bank is a subsidiary of Cullen/Frost Bankers, Inc., a financial holding company, headquartered in San Antonio, Texas. The company provides a wide range of banking, investments, and insurance services to businesses and individuals in Texas. Frost Bank has over 130 branches across Texas and offers online banking services to its customers. The bank was founded in 1868 by Thomas Claiborne Frost and has been serving Texans for over 150 years.
