Job Summary:The Trust Officer III is responsible for the daily activities related to the administration and maintenance of upper-tier South Dakota directed trust, family office, and traditional fiduciary relationships for high-net-worth and ultra-high-net-worth domestic clients. This position requires a high degree of business and legal acumen, leadership, collaboration, client service skills, prompt responses to client inquiries, and completion of special projects for clients, as necessary. Duties will include the preparation of necessary documents to open and maintain account compliance; facilitate trust drafting, modification and petitions with clients and outside professionals, review, analyze, and implement investment documents, and properly document each step of trust administration to achieve ultimate client satisfaction and superior performance in audit testing by internal auditors, FDIC, and the SD Division of Banking. This position will also participate in new business development activities to support the growth of the Company and may be asked to travel occasionally throughout the year.
Primary Functions and/or Responsibilities:- Manages assigned client relationships
- Proactively anticipates client needs and requests
- Interacts with clients to answer requests, coordinating daily activities and escalating issues as needed
- Completes special projects as assigned
- Prepares materials for client and prospect presentations and meetings
- Completes necessary documents relating to compliance and annual account reviews
- Manages and coordinates new account onboarding
- Meets sales and referral goals assigned
- Reviews and follows up on sales activities
- Collaborates with others to drive success of team, department, and organization
- Shares and promotes new ideas to support process improvements and changes to team processes
- Manages continued professional development
- Serves as a backup to other team positions
- Performs other duties as assigned
Education and/or Experience:- Bachelors degree or equivalent work experience required
- At least 8 years of related experience required
- At least 10 years of experience in Private Client Services, Fiduciary Services, or Trust & Estate Planning strongly preferred
- CTFA, JD, CFP, CFA, CPA, or other related designations strongly preferred or willing to pursue upon hiring
Specific Skills, Knowledge & Abilities:- Familiarity with legal fiduciary responsibilities
- Familiarity with South Dakota Trust law
- Familiarity with legal business organization structures
- Familiarity with complex legal structures
- Familiarity with account compliance responsibilities
- Ability to process detail work accurately and timely
- Ability to follow written and oral instructions
- Team player
Benefits- Group Health, Dental, and Vision Insurance
- Generous Paid Time Off (PTO)
- Volunteer Time Off (VTO)
- 401(k) plan with lucrative company match
- Tuition assistance
- Company Paid Life Insurance
- Paid Parental Leave
- Lifestyle Accounts that provide employees with reimbursement for the things that are most important to them such as childcare, student loan payments, gym memberships, pet insurance and much more.
- Team Member Banking - a suite of products and services with special benefits for employees
Hybrid Eligibility: Position may be eligible for a hybrid work schedule (requiring some days in the office each week).
