Bachelor's degree in Business Administration or relevant field
5+ years of experience in leasing management within the truck industry
Strong knowledge of leasing laws and regulations
Excellent communication, negotiation, and leadership skills
Proficient in Microsoft Office and dealership management software
Attention to detail and ability to multitask
Strong customer service and problem-solving skills
Responsibilities
Oversee and manage the daily operations of the leasing department
Develop strategies to enhance leasing sales and customer satisfaction
Review lease contracts for compliance with company policies
Monitor lease inventory and suggest purchasing or leasing strategies
Train and supervise leasing agents to achieve exceptional service
Collaborate with finance to secure lease transaction financing
Negotiate favorable terms with leasing partners
Stay updated on industry trends and recommend process improvements
Assist in creating marketing campaigns for leasing services
Prepare reports on leasing performance for upper management
Benefits
Competitive pay plan
Medical, dental, and vision insurance
401K matching
Life insurance
Closed on Sundays
Excellent paid training program
Paid Time Off
Full Job Description
Job Summary: Idealease of Flint & Detroit, along with its fellow company, Tri-County International Trucks, a leading Medium & Heavy Duty dealership in Southeast Michigan, is seeking a highly experienced and motivated professional to join our team as the Lease Operations Director. This is a full-time, salaried administrative position in the auto industry. As the Lease Operations Director, you will be responsible for overseeing all aspects of our leasing operations and ensure a smooth and profitable process for our clients.
Responsibilities: - Oversee and manage the day-to-day operations of the leasing & rental departments. Supervise front line employees - Develop and implement strategies to increase leasing sales and customer satisfaction - Review lease contracts and ensure compliance with company policies and regulations - Monitor and track lease inventory and make recommendations for purchasing or leasing new vehicles - Train and supervise leasing agents to ensure they provide exceptional customer service and meet leasing targets - Work closely with the finance department to secure financing for lease transactions - Manage relationships with leasing partners and negotiate favorable terms and rates - Stay updated on industry trends and make recommendations for process improvements - Participate in the development and implementation of marketing campaigns to promote our leasing services - Provide excellent customer service and promptly address any leasing-related issues - Prepare and present reports on leasing performance to upper management
Requirements: - Bachelor's degree in Business Administration or relevant field - Minimum of 5 years of experience in leasing management within the truck industry - Strong knowledge of leasing laws, regulations, and industry trends - Excellent communication, negotiation, and leadership skills - Ability to analyze data and make data-driven decisions - Proficient in Microsoft Office and dealership management software - Attention to detail and ability to multitask in a fast-paced environment - Strong customer service and problem-solving skills - Valid driver's license
