Description
PUEBLO OF POJOAQUE TRIBAL/GOVERNMENTAL OPERATIONS
POSITION DESCRIPTION
Job Title
Director - Human Resources-Tribal/Governmental Operations
Section I: Primary Position Purpose:
Manages the Human Resources Department planning, implementing and coordinating policies, procedures and programs covering employee communications, wage and salary administration, performance management/appraisal process, benefits administration, training, recordkeeping, recruitment and placement, and employee/Tribal relations.
Section II: Primary Duties:
• Directs and oversees the human resources department functions and operations.
• Develops, revises, and enforces policy manual and procedures. Responsible for implementing human resources management systems including performance appraisals, wage and salary administration, job descriptions, recruitment and placement, training programs, grievance procedures, employee and customer relations, records and systems control and administration.
• Reviews and monitors the performance of any assigned staff. Reviews and approves timesheets and leave requests. Makes final decisions and approval of work scheduling, assignments, hiring, disciplinary actions and performance appraisals. Makes recommendations for pay increases within "pay-for-performance" guidelines.
• Ensures that staff is properly trained to perform position duties.
• Ensures a safe working environment.
• Coordinates and oversees specialized training for all team members including supervisors and managers, plus new employee orientation.
• Develops human resources budget, obtains approval, and adherence to same.
• Keeps management and employees informed of all changes in policies.
• Counsels with employees on conduct and performance problems. Develops solutions,
makes recommendations for resolving employee complaints or grievances.
• Makes recommendations and implements process for improvements.
• Develops and obtains approval on strategic plan for Tribal Human Resources.
• Performs other duties as assigned.
Section III: Knowledge Required:
• Demonstrated knowledge and application of supervisory, management, planning, and decision-making skills/techniques.
• Demonstrated ability to direct and influence and direct personnel to attain effective results.
• Knowledge of department policies, procedures, and guidelines.
• Knowledge of Tribal, federal, and other applicable laws/regulations.
• Excellent verbal and written communication skills.
• Demonstrated ability to handle a variety of customer requests and personalities. Must be people oriented with outstanding customer service skills.
• Demonstrated ability to maintain confidentiality.
• Proficiency using computers and software.
Section IV: Supervisory Controls:
Incumbent is under the general guidance and reports to the Corporate Executive Director Human Resources with Tribal oversight from Tribal Officials. Under general supervision, independently plans and carries out assigned duties and coordinates work with other departments. Work is assigned verbally and in writing. Incumbent makes decisions based on guidelines and own judgment. Incumbent is evaluated for accuracy, effectiveness, results, knowledge, customer service, and supervisory and managerial skills.
Section V: Guidelines:
Tribal Employee Handbook, confidentiality statement, department polices, procedures and guidelines, insurance contracts and guidelines, labor laws, and applicable federal laws provide guidance and direction.
Section VI: Personal Contacts:
Internal customers include contact with Tribal Council, all levels of management, HR staffs, Tribal and Non-Tribal employees. External customers include financial institutions, governmental agencies, insurance companies, vendors, consultants, training specialists, applicants and visitors.
Section VII: Purpose of Personal Contacts:
Contact with the internal customer is for providing a team atmosphere; providing training, direction counseling and assistance; resolving problems; and exchanging information. Contact with the external customer is for providing or obtaining assistance and information, negotiating contracts and obtaining price quotations, and obtaining benchmarks. Conduct should be professional, courteous and knowledgeable.
Section VIII: Physical Demands:
Some bending and light lifting and carrying required. Must follow safety and security precautions.
Section IX: Work Environment/Working Conditions:
Office setting. Some travel required.
Section X: Job Related Qualification Standards:
• Bachelor's degree in Business Administration or equivalent experience (4-6 years)
• Minimum of (5) years supervisory or managerial related in human resources management
• Must have HR Certification(s)
• Professional dress and demeanor
• Required to sign confidentiality statement
• Driver's license required
• Pass drug/alcohol screening/any background checks
