Agency InformationJOB VACANCY ANNOUNCEMENT Product Manager Information Technology Division Job Posting Number: 260612ITD
Monthly Salary: $7,716.00 $10,384.00
(Salary Commensurate with Experience)
State Classification: Manager VII
Class No./ Group: U1606
Location : Austin, Texas
FLSA Status: Exempt
Work Week: MondayFriday, 40 hours/week
(Flexible work schedule / Hybrid telecommuting)
Travel: None
Benefits of Working at TREC /TALCB Flexible work schedule
Hybrid telecommuting
Worklife balance
96 hours of accrued vacation a year
96 hours of accrued sick leave a year
10+ paid holidays every year
Career advancement opportunities
Free downtown parking
Free comprehensive medical insurance for fulltime employees, and the state pays 50% of premium cost for dependents
Job Summary: The Product Manager owns the vision, evolution, and adoption of the licensing management system, driving it forward with urgency and purpose. This role demands a strong understanding of business needs and commitment to delivering clear, measurable value to internal business owners and license holders. The Product Manager works closely with business owners, executives, vendors, and technical partners. They serve as the bridge between operational teams and technology resources to turn strategy into action and ideas into results.
Job Duties: - Define the agency product vision, strategy and longterm roadmap aligned with agency goals
- Develop and execute program plans, including scope, schedules, testing and risk mitigation strategies, and resource allocation
- Manage vendor relationship to ensure accountability and ongoing value
- Prioritize initiatives and manage ticket backlog based on value, resources, and compliance considerations.
- Communicate progress, risks and opportunities to technical and nontechnical stakeholders
- Understand customer needs through research, data analysis and direct feedback
- Translate business goals and customer insights are into clear product requirements
- Collaborate closely with IT, Business and Vendor organizations
- Serve as vendor contact, building strong working relationships while monitoring performance against KPI
- Lead afteraction reviews following each deployment to assess outcomes, identify root causes of any issues Identify areas for improvement in product performance using metrics and user data
- Ensure ongoing compliance with Data Privacy and privacy regulations
- Drive product adoption through effective communication, training support, release notes and change management
Minimum Qualifications: - Graduation from an accredited fouryear college or university with coursework in computer science, computer information systems, management information systems, or a related field. An equivalent combination of education and experience may be substituted for the degree on a yearforyear basis.
- Minimum 3 years¿ experience as product manager.
- Proficiency with product or project management tools such as Jira, Azure DevOps, Confluence or similar
Preferred Qualifications: - 5+ years of managing projects from concept to deployment
- 3+ years of managing vendor relationships
- Experience working with configurable, workflowdriven business process management or licensing systems such as Accela, OpenGov, or Tyler Technologies
- Indepth understanding of broad business operations, processes
- Experience with analytics or reporting tools such as SQL, Tableau, Power BI or similar
- Working knowledge of data privacy regulations including PCI, data sensitivity, etc
Knowledge, Skills, and Abilities: - Ability to translate complex technical concepts to clear agency value for diverse audiences
- Strong written and verbal communication skills and active listing with ability to tailor messaging to technical and nontechnical audiences
- Strong analytical and problemsolving abilities using datadriven decisionmaking approach
- Ability to prioritize initiatives and manage competing demands and operate effectively in fastmoving ambiguous environment
- Skill in leveraging AI tools to improve efficiency and productivity
- Ability to use appropriate interpersonal styles and communication methods to develop effective and strategic relationships among diverse groups of people within and outside of organization
- Ability to lead organizational change and drive technology adoption
- Ability to be selfdirective, understanding how to prioritize among conflicting tasks
- Identify and manage product dependencies, including technical, vendor, and between divisions to support effective delivery.
- Ability to gain consensus across nonreporting relationships
- Skill in organization and longrange and shortrange planning.
- Skill in providing excellent customer service.
Environmental & Physical Conditions: Normal office work environment, mostly sedentary in nature. Involves speaking to groups of people. May involve walking; standing; remaining stationary for long periods of time; pulling and pushing; kneeling, stooping, and bending; and safely lifting and carrying items weighing up to 30 pounds. Work involves extensive phone usage and repetitive hand/wrist/finger motions while using the computer.
How To Apply: To apply for this position, complete an online application either through the TREC CAPPS Applicant Career Section or through Work In Texas (WIT) .
All resumes must contain complete job histories, which include job title, dates of employment, name of employer, supervisor's name and phone number and a description of duties performed. If this information is not submitted, your application may be rejected because it is incomplete.
Applications will not be considered until all required documentation is received by TREC/TALCB.
For job opening inquiries or to request a reasonable accommodation under the Americans with Disabilities Act please contact the TREC Human Resources by phone at 5129363604. Applications must be received by the closing date in order to be considered for this posting.
Additional Application Requirements: Resume
Military Crosswalk Information: /MilitaryCrosswalk/MOSC_ProgramManagement.pdf
