Bachelor's degree in Healthcare Administration, Hospitality Management, or Business preferred
5+ years of operations management in senior care preferred
Experience in a managerial role overseeing multiple disciplines
Strong budgeting and staffing experience
Proficient in Windows applications, particularly Excel and Outlook
Ability to lift a minimum of 50 pounds
Responsibilities
Review bills and statements to ensure financial accuracy
Analyze revenue projections and adjust strategies as needed
Manage the Sales Director to drive occupancy goals
Network with external referral sources like hospitals and rehab facilities
Qualify prospects financially through credit reports and bank statements
Review occupancy levels in relation to staffing needs
Assist in hiring and recruitment processes for the community
Handle resident and family grievances effectively
Benefits
10 paid holidays plus 1 floating holiday
Vacation and Health & Wellness Paid Time Off
Tuition Reimbursement Program
Physical & Mental Health Wellness Programs
Medical, Vision & Dental Benefits provided by Blue Cross Blue Shield
401K Retirement Plan with Company Match
Long Term Care Insurance
Company-provided Life Insurance & Long-Term Disability
Full Job Description
As the Traveling Executive Director of Operations, you will manage an assigned assisted living community's budget and occupancy goals as well as maintain appropriate staffing levels and drive overall customer service for a short period of time (average 60 to 120 days) while permanent leadership is identified and put in place. Assignments will be based on the community's needs and can be anywhere where we operate a community. The position will be 100% travel and focusing primarily in Connecticut, New York, New Jersey and our 1 community in Virginia. If you are driven, like to travel, appreciate new assignments every few months, and have the necessary knowledge and experience to build, stabilize, and manage a loyal team, this role at Benchmark Senior Living may be the right fit for you to make a difference!
Primary Duties and Responsibilities:
Reviewing bills and statements
Analyzing revenue projections
Making adjustments when revenue sources decrease
Managing the Sales Director
Networking with outside referral sources such as Hospital and Rehab personnel
Qualifying prospects financially through credit reports, bank statements, etc.
Reviewing occupancy as it relates to staffing
Assisting in the hiring and recruitment processes
Handling all resident and family grievances
Education/Experience/Licensure:
Bachelor's degree; Degree in Healthcare Administration, Hospitality Management, or Business preferred
5+ years of operations management in senior care preferred
Having assumed a managerial role that was responsible for multiple disciplines
Possessing budgeting and staffing experience
Proficiency with Windows applications such as Excel and Outlook
Ability to lift a minimum of 50 pounds
As a Home Office associate at Benchmark, you will have immediate access to a variety of benefits including, but not limited to, the following:
10 paid holidays plus 1 floating holiday
Vacation and Health & Wellness Paid Time Off
Tuition Reimbursement Program
Physical & Mental Health Wellness Programs
Medical, Vision & Dental Benefits provided by Blue Cross Blue Shield
401K Retirement Plan with Company Match
Long Term Care Insurance
Company-provided Life Insurance & Long-Term Disability
