Citigroup, Inc

Travel Product Development VP

Citigroup, Inc • $125K — $188K *
Wilmington, DE 19805Hybrid
Hospitality & Recreation
5 - 7 years of experience
Today
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Job Overview by Ladders

Qualifications

  • 5+ years experience in product management or a related field.
  • Understanding of the product development lifecycle from ideation to value management.
  • Bachelor's degree required; advanced degree preferred.
  • Strong verbal and written communication skills, with solid presentation abilities.
  • Experience in project management, driving stakeholder engagement to meet deadlines.
  • Superior organizational skills to handle multiple priorities effectively.
  • Proven relationship management skills to influence diverse stakeholders.

Responsibilities

  • Develop product roadmaps across various travel verticals including air, hotel, car, and attractions.
  • Oversee the end-to-end product lifecycle from concept to launch ensuring timely and quality execution.
  • Analyze the travel booking experience on the Citi Travel portal to identify improvement opportunities.
  • Collaborate with technology teams to enhance digital travel booking solutions.
  • Create actionable requirements for features that align business needs with stakeholder communication.
  • Drive prioritization and navigate challenges to impact key performance indicators (KPIs).
  • Produce analytics that inform strategic initiatives and enhance customer engagement.

Benefits

  • Comprehensive medical, dental, and vision coverage.
  • 401(k) retirement plan options.
  • Life, accident, and disability insurance.
  • Access to wellness programs.
  • Generous paid time off including vacation, sick leave, and holidays.
Full Job Description
This role will be focused on developing the product roadmap across all our travel verticals - air, hotel, car and attractions. Oversee the end-to-end product lifecycle, from concept to launch, ensuring timely delivery and high-quality execution. Actively drive year over year growth, including, but not limited to, increasing customer transactions, customer visits and overall engagement.

This role will be responsible for the following:
  • Deep understanding of the core travel booking experience on the Citi Travel portal.
  • Embrace and leverage technology teams alongside the Delivery lead to drive a seamless digital travel booking experience.
  • Build clear and actionable requirements for new features that communicate business needs with accurate details and transparency that drives alignment between stakeholders.
  • Influence across the business to advocate for priority and navigate roadblocks to drive impact around key KPIs.
  • Collaborate across teams to solve production issues that drive customer pain points.
  • Create business cases and deliver value by proactively identifying opportunities for enhancements and growth.
  • Partner with servicing, marketing, compliance and risk managers to drive roadmap priorities.
  • Monitor, report and provide strong analytics that drives strategic initiatives.


Qualifications:
  • 5+ years experience in product management or relevant field.
  • Knowledge of the product development lifecycle including ideation, strategic development, requirements definition and value management.
  • Bachelor's degree required; advanced degree a plus.
  • Strong verbal and written communication skills, including presentation skills.
  • Project management and governance experience with the proven ability to develop project plans and drive a diverse group of stakeholders to identify and achieve milestones within deadlines.
  • Superior organizational skills, with proven ability to successfully manage multiple, concurrent priorities in addition to strong judgment and critical thinking skills.
  • Self-motivated with a passion for establishing and maintaining a culture of control within the business.
  • Demonstrated relationship management skills with ability to deepen relationships, build partnerships, and influence a group of diverse stakeholders across the businesses and key functional support areas.
  • Detail oriented, with proven ability to question and identify opportunities within existing processes and business practices by leveraging previous experiences and knowledge of the business.
  • Deep functional knowledge of Credit Card Rewards is a plus.
  • Pragmatic problem-solver, forward thinker with independence of thought.


Job Family Group:
Consumer Sales

Job Family:
Consumer Product Sales

Time Type:
Full time

Primary Location:
Wilmington Delaware United States

Primary Location Full Time Salary Range:
$125,760.00 - $188,640.00

In addition to salary, Citi's offerings may also include, for eligible employees, discretionary and formulaic incentive and retention awards. Citi offers competitive employee benefits, including: medical, dental & vision coverage; 401(k); life, accident, and disability insurance; and wellness programs. Citi also offers paid time off packages, including planned time off (vacation), unplanned time off (sick leave), and paid holidays. For additional information regarding Citi employee benefits, please visit citibenefits.com. Available offerings may vary by jurisdiction, job level, and date of hire.

Anticipated Posting Close Date:
Jan 22, 2025

About Citigroup, Inc

Citigroup is a financial services holding company that provides financial products and services. The company operates through two segments, Global Consumer Banking (GCB) and Institutional Clients Group (ICG). The GCB segment offers traditional banking services to retail customers through retail banking, commercial banking, Citi-branded cards, and Citi retail services. The ICG segment offers various banking, and financial products and services to corporate, institutional, public sector, and high-net-worth clients. This segment provides wholesale banking products and services, including fixed-income and equity sales and trading, foreign exchange, prime brokerage, derivative services, equity and fixed-income research, corporate lending, investment banking, and advisory services, private banking, cash management, trade finance, and securities services. Citi is committed to sustainability and social responsibility, and the company invests in initiatives that promote economic progress.

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Learn more about Citigroup, Inc
Market Cap
$1.3 billion
Industry
Finance & Insurance
Net Income
$89.6 million
Founded
1812
5 Year Trend
+4.6%
NASDAQ
C
* Ladders Estimates

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