In-depth knowledge of the supply chain/logistics industry
Bachelor's degree or equivalent experience preferred
Project management skills and experience
Proven leadership and collaboration skills
Fleet management and maintenance experience
Experience with Transportation Management Systems and telematics
Responsibilities
Manage overall P&L to meet budgets and forecasts
Ensure effective communication and relationships with company drivers
Oversee tractor maintenance, compliance, and service delivery
Track operational performance metrics
Recruit and retain drivers to meet fleet size goals
Identify and implement performance improvement opportunities
Investigate service failures and implement corrective actions
Develop operational policies to meet customer service requirements
Maintain a safe work environment and resolve employee relations issues
Direct capital expenditure and asset deployment activities
Engage with customers and decision-makers daily
Benefits
Access to industry-leading tools for professional growth
Opportunities for career advancement
Supportive team environment
Focus on safety and employee well-being
Engagement with high-level customer initiatives
Full Job Description
As a Transportation Manager in Dedicated Transportation at RXO, you will be responsible for the overall on-site management of a customer account, ensuring that compliance requirements and contractual obligations are met. You will also serve as the primary customer contact on all new initiatives and high-level critical issues. We will equip you with the best tools in the industry to grow and develop to a level that will exceed your expectations and help you reach your career goals.
What your day-to-day will look like:
Maintain responsibility for the overall P&L to meet established budgets and forecasts
Ensure the effectiveness of the operation's communication, interaction and relationship with company drivers
Oversee the management of tractor maintenance, compliance and service delivery
Track operational performance, including route configuration, on-time pickup and delivery, volume, equipment balance and empty miles
Ensure driver recruiting and retention meets established fleet size goals
Identify opportunities to increase performance, improve processes and find efficiencies, and coordinate with leaders to implement solutions
Investigate and determine the root cause of all service failures; implement corrective actions whenever necessary
Develop and modify operational policies and procedures to meet customer service requirements on both new and existing processes
Maintain a safe work environment and foster a positive team dynamic, resolving employee relations issues and administering corrective action as required
Ensure annual profit, efficiency and quality goals are attained at each client engagement
Direct capital expenditure and asset deployment activities
Customer facing role that requires everyday interaction with decision makers
Depending on site and account specifics, safety sensitive job functions could include:
Must be able to pull tanker with a commercial motor vehicle
Manually fill up tanker on site at customer
Trailer shuttle work when required by customer throughout the day
Review and inspect load securement for both inbound and outbound loads
At a minimum, you'll need:
4 years of transportation management experience
In-depth knowledge of the supply chain/logistics industry
It'd be great if you also have:
Bachelor's degree or equivalent related work or military experience
Project management skills and experience
Proven leadership and collaboration skills with experience effectively supervising, mentoring, and influencing employees
Fleet Management and Maintenance experience
Experience in Transportation Management Systems and Telematics such as Omnitracs
Understanding DOT rules and regulations
Solid customer relationship management skills
Class A CDL and Tanker Endorsement (as applicable per the specific account)
Availability to travel occasionally
This job requires the ability to:
Lift objects of various shapes, sizes, and weights up to 25 lbs.
Stand, sit or walk for extended periods of time
Reach (including above your head), bend, climb, push, pull, twist, squat and kneel
