Transit Supervisor

Salary: $76,709.00 - $115,064.00 Annually
Location : Glendale Transit Office 6210 W Myrtle Ave, Building S, Glendale, AZ 85301, AZ
Job Type: Full Time
Job Number:
Department: Transportation
MUNIS- Org Description: Dial-A-Ride
Opening Date: 10/12/2026
Closing Date: 10/26/2026 11:59 PM Arizona
Hours per Week: 40

Description
Salary:This position is a Grade 410 with an annual salary between $76,709-$115,064.

The Transit Supervisor plans, organizes, and supervises the activities and staff involved in providing City transit services and coordinates the maintenance and/or replacement of fleet vehicles in compliance with federal, state, and local regulations and contracts.

The ideal candidate for the role will have an Associate degree in public or business administration, management, transportation planning or a related field and five years progressively responsible experience in transit operations, including three years of supervisory experience.
Benefits:

The City of Glendale offers a generous benefits package with competitive rates that become effective the 1st of the month following 30 days of employment. You can review the or visit the for more information.
Holiday, Vacation, and Sick Leave:
Regular status position's offer:

• The City of Glendale observes 10.5 holidays per year, and full-time employees are also granted an additional 12 hours of holiday special leave per calendar year to celebrate their cultural or religious holidays.
• Vacation leave accrues at 5.33 hours per pay period (138 hours per year), and increases to 6.12 hours after 5 years, and to 7.6 hours after 10 years of service.
• Sick leave accrues at 4.4 hours per pay period (114 hours per year).

Retirement:

• This position participates in the Arizona State Retirement System (ASRS).
• Contribution is mandatory, and the current contribution rate is 11.98%.

Essential Functions

1. Performs scheduling, training, and evaluation of transit operators.
2. Monitors equipment repair as required and service contracts.
3. Assists in budget preparation and monitoring.
4. Assigns daily work and oversees completion of daily tasks; answers questions and provides technical expertise to employees.
5. Develops, monitors, and evaluates service criteria; participates in the development and implementation of policies, procedures, new programs, and service improvements; and provides technical guidance and expertise related to transit operations.
6. Receives, researches, evaluates, and resolves complaints and inquiries.
7. Enforces compliance with city, state, and federal policies, rules, and regulations pertaining to transit systems, procurement, and drug and alcohol testing.
8. Researches and develops specifications and conducts procurement for major equipment purchases following federal regulation guidelines.
9. Maintains records and prepares reports for the Federal Transit Administration.
10. Performs research and analysis and initiates and monitors compliance with new and existing federal requirements.
11. Manages bus stops, benches, and shelter maintenance and refurbishing.
12. Observes and monitors on-road activity of bus operators, including pre-trip and post-trip inspections.
13. Represents Glendale Transit at meetings and on various committees.
14. Evaluates computer software for application to transit service and works with vendors to identify new products and their application to the transit service.
15. Develops and coordinates public information programs.
16. Conducts on-site accident investigations.
17. Plans, organizes, and supervises the day-to-day operational activities and staff supporting the City of Glendale's On Board, fixed route, circulator, and alternative transportation services.
18. Develops, implements, and oversees the ADA service to comply with federal regulations.
19. Manages Transit safety and compliance.
20. Operates city vehicles.
21. Performs other related duties as assigned.

Minimum Qualifications/Special Requirements/Success Factors

Associate degree in public or business administration, management, transportation planning or a related field and five years progressively responsible experience in transit operations, including three years of supervisory experience.

Any equivalent combination of education, training and experience that provides the required knowledge, skills and abilities is qualifying. One year of relevant experience may be substituted for each year of required education.
Knowledge of:

• Principles and practices of transit operations, supervision, and management
• Federal, State, and City law, regulations, policies, and procedures concerning transit operations
• Scheduling of transit vehicle and equipment maintenance

Ability to:

• Effectively plan, organize, supervise, and evaluate the work of others
• Communicate effectively verbally and in writing
• Establish and maintain effective working relationships with citizens, elected officials, staff, vendors and the general public
• Operate and evaluate various computer programs related to transit management
• Exercise and demonstrate independence of judgment and decision-making skills
• Operate city vehicles

Special Requirements

• Valid AZ Driver's License.
• Some weekend and night duty may be required.
• This position is classified as safety-sensitive which requires candidates to successfully undergo drug and alcohol testing prior to employment. They will be subject to further drug and alcohol testing throughout their period of employment in accordance with the City of Glendale Substance Abuse policy. A post-offer physical assessment is required. The City of Glendale will incur the cost of all required testing.

Success Factor Classification Level - Professional/Supervisory
To view the success factor definitions please click here. (If needed, click here to download PDF reader).

This position description does not constitute an employment agreement between the employer and employee and is subject to change by the employer as the needs of the employer and requirements of the position change.
Physical Requirements/Working Conditions

Office setting and frequent field inspections to observe and assist passengers and drivers. Enters, exits, and operates city vehicles.
Benefit information is outlined here:
01

I understand that my work experience must be in the body of this application and that "see resume" is grounds for disqualification from further consideration. Furthermore, I verify that the information I have provided on this application is accurate, and that any answers I provide to the following questions are also reflected in the Work Experience section of my application. I understand that the responses I provide will be verified through the recruitment process and any misstatement of material facts will also be grounds for disqualification from further consideration.

• Yes
• No

02

Please select the response that best describes your education and experience as it relates to the Transit Supervisor position with the City of Glendale.

• Associate degree in public or business administration, management, transportation planning or a related field and five years progressively responsible experience in transit operations, including three years of supervisory experience.
• One year of college course work in public or business administration, management, transportation planning or a related field and six years progressively responsible experience in transit operations, including three years of supervisory experience.
• Seven years of progressively responsible experience in transit operations, including three years of supervisory experience.
• None of the above

03

How many years of experience do you have making operational decisions involving transit service delivery, staffing, vehicle availability, scheduling, or responding to service disruptions?

• 5 or more years
• 3-4 years
• 2-3 years
• 1-2 years
• Less than one year
• No experience

04

How many years of experience do you have interpreting, applying, or ensuring compliance with transportation regulations, policies, or Americans with Disabilities Act (ADA) requirements?

• 5 or more years
• 3-4 years
• 2-3 years
• 1-2 years
• Less than one year
• No experience

05

How many years of experience do you have identifying, investigating, or resolving safety concerns, vehicle maintenance issues, or operational incidents involving transportation services?

• 5 or more years
• 3-4 years
• 2-3 years
• 1-2 years
• Less than one year
• No experience

06

How many years of experience do you have overseeing employee performance, addressing procedural violations, providing corrective guidance, or ensuring employees follow established safety and operational procedures?

• 5 or more years
• 3-4 years
• 2-3 years
• 1-2 years
• Less than one year
• No experience

07

How many years of experience do you have monitoring vendor or contractor performance, reviewing service delivery requirements, or ensuring compliance with contractual obligations?

• 5 or more years
• 3-4 years
• 2-3 years
• 1-2 years
• Less than one year
• No experience

08

How many years of experience do you have evaluating operational systems, preparing performance reports, analyzing service data, or conducting surveys to identify opportunities for service improvements?

• 5 or more years
• 3-4 years
• 2-3 years
• 1-2 years
• Less than one year
• No experience

09

How many years of experience do you have responding to public complaints, resolving service-related concerns, or working with employees, contractors, community members, or other stakeholders to address operational issues?

• 5 or more years
• 3-4 years
• 2-3 years
• 1-2 years
• Less than one year
• No experience

Required Question