Salary : $108,035.20 - $167,627.20 Annually
Location : 375 Beale Street, San Francisco, CA
Job Type: Regular/Full-Time
Remote Employment: Flexible/Hybrid
Job Number: 196
Section: Regional Network Management Section
Opening Date: 09/21/2026
Closing Date: 10/11/2026 11:59 PM Pacific
Max Number of Applicants: 75
A resume is required with your application
ABOUT THE TEAMEstablished in 2023 the Regional Network Management (RNM) team, housed at MTC, is charged with driving transformative improvements in the customer experience for regional Bay Area transit and whose vision is to advance regional goals in equity, livability, climate, and resiliency through a regional transit system that serves all Bay Area populations. The work of the RNM is grounded in the 2021 Transit Transformation Action Plan, adopted by the Transit Recovery Task Force.
ABOUT THE ROLEAs a part of the RNM team, the Program Analyst will support the delivery of various transit fare initiatives including the Clipper BayPass Pilot Program, the No-Cost/Reduced-Cost Interagency Transfer Pilot, as well as other projects associated with the Transit Fare Policy Vision Statement, adopted by the Fare Integration Task Force in November 2021.
ESSENTIAL DUTIES & RESPONSIBILITIESUnder the supervision and direction of the Principal Planner, Transit Fares Program, the essential duties and responsibilities include, but are not limited to, the following:
- Support the operations of the Clipper BayPass Pilot Program, including working directly with transit operator partners, existing institutional customers, and potential institutional customers.
- Work closely with staff from MTC's Clipper Program to facilitate the technical implementation of fare initiatives.
- Support the evaluation of fare initiatives through robust technical and customer-based evaluation approaches.
- Develop budget requests, consultant procurements, and other administrative documents necessary to support the delivery of fare initiatives.
- Coordinate the Fare Programs Staff Working Group.
QUALIFICATIONSKNOWLEDGE, SKILLS, AND ABILITIESThe ideal candidate will have the following knowledge, skills, and abilities:
- Strong knowledge of the San Francisco Bay Area transit network, including knowledge of operators and key transit corridors.
- Interest in improving the transit user experience through innovative ideas and creative approaches that may be novel to the Bay Area.
- Knowledge of transit fare policy and approaches to using fare policy as a catalyst for policy outcomes.
- Ability to translate technical information into a language and format understandable to the general public.
- Prepare, evaluate and monitor program budgets.
- Communicate clearly and concisely, both orally and in writing.
- Prepare and make presentations to a wide variety of audiences.
MINIMUM QUALIFICATIONSEducation and Experience: Any combination of training and experience that would provide the required knowledge, skills, and abilities listed. A typical way to obtain the required qualifications would be:
Planner/Analyst II: Equivalent to a bachelor's degree from an accredited college or university with major coursework in planning, civil engineering, environmental science, communications, business or public administration, or a related field and two (2) years of increasingly responsible professional level experience in a field related to assigned area of responsibility.
Planner/Analyst III: Equivalent to a bachelor's degree from an accredited college or university with major coursework in planning, civil engineering, environmental science, communications, business or public administration, or a related field and five (5) years of increasingly responsible professional experience in a field related to assigned area of responsibility.
Applicants with a degree issued from an institution outside the United States must have their transcripts evaluated by an academic accrediting service and provide proof of equivalency along with their application.
IMPORTANT INFORMATIONHOW TO APPLYTo apply for this outstanding opportunity, please use this link:
EMPLOYMENT REQUIREMENTSSuccessful completion of a background check, professional references and the Employment Eligibility Verification Form I-9.
DISABILITYThe Human Resources Department will make reasonable efforts in the recruitment or skills assessment process to accommodate applicants with disabilities. If selected for an interview or testing, and you require accommodation, please notify the Human Resources Department when confirming your interview or test.
THE FOLLOWING ARE AMONG THE BENEFITS OFFERED TO EMPLOYEES OF MTC:
- Public Employees Retirement System (PERS); employee contributes a portion of gross salary on a pre-tax basis.
- MTC is subject to California Pension Reform and as of January 1, 2013 will offer two pension plans. The plan employee will receive will be based on the individual's historical pension plan membership. HR will discuss this directly with all final candidates.
- Health Benefits Insurance through the Public Employees' Retirement System (premiums are shared between agency and employee).
- Agency-paid Dental Insurance (dependent coverage shared by the employee and MTC).
- Agency-paid Vision Care Insurance, employees only (dependent coverage is paid in full by employee).
- Agency-paid Life, AD&D, Short Term and Long Term Disability Insurance.
- Eleven paid holidays per year.
- One day per month paid vacation leave; for each year of service, an additional day per year is granted to a maximum of 25 days per year.
- One day per month paid sick leave, with no limit to the amount of sick leave that can be accumulated. (May cash out up to 240 hours of accumulated sick leave upon separation from the Agency.)
- Personal Business leave; up to three (3) days per year depending upon date of hire.
- Monthly Transit/Parking Subsidy.
- Alternative employee-paid payroll savings plans (tax-deferred compensation plans).
- Two voluntary employee-paid pre-tax dependent care and flexible spending accounts available for employees to participate in.
- Voluntary Supplemental life insurance.
01
Briefly describe how your previous experience and education qualifies you for this position. (Please refer to Qualifications and/or Knowledge, Skills and Abilities in the job description when answering this question.) **250-word maximum.
02
Please discuss your views on the most important issues facing public transit in the Bay Area in 2026.
03
Please explain any experience you've had working on projects with a large range of external stakeholders and how you navigated complex issues or conflicts in the course of your work.
Required Question
