Role OverviewTo support SMBC Americas' business growth strategy and evolving risk management capabilities, the Transformation and Change Management Group (TCMG) is executing major initiatives to enhance risk management processes, controls, data capabilities, and technology platforms across US operations and global regions. TCMG is primarily responsible for establishing and managing large-scale programs focused on the implementation of processes, methodologies, operating models, and systems that meet regulatory requirements, strengthen the risk management framework, and align with industry best practices.
The Director will be responsible for rigorously managing a portfolio of prioritized Risk transformation projects and strategic initiatives, working closely with senior stakeholders across Risk Management, Finance, Technology, Operations, and the Business.
Responsibilities- Manage a portfolio of Risk projects / workstreams and produce executive management updates and presentations.
- Design and support change management programs inclusive of stakeholder assessment, impact analysis, and the development and execution of key strategies and plans
- Execute project management responsibilities for large-scale change initiatives as part of the firm's Transformation and Change Management Group, providing execution rigor, accountability enforcement, progress monitoring, and stakeholder communication.
- Contribute to the overall design and implementation of programs and/or technology strategy to establish projects that deliver sustainable, scalable solutions.
- Set overall objectives and targets to measure project execution delivery and success criteria of critical milestones and deliverables.
- Perform ongoing monitoring and provide transparent reporting to impacted stakeholders and senior management.
- Build relationships with key internal/external stakeholders centered on collaboration, flexibility, and thoughtfulness in project management.
- Promote the professional development of team members by supporting existing programs and initiatives to continually develop new skills and capabilities, fostering an environment of continuous learning, knowledge sharing, and teamwork, and actively encouraging and contributing to the development of knowledge capital.
Qualifications and Skills- Minimum of 10 years experience in change/project management, financial services, or related experience.
- Strong capability to manage complex projects independently, coordinating across multiple stakeholder groups, with a rigorous attention to detail.
- Significant knowledge of change/program management, financial operations and planning, risk and controls management, IT processes, and data management.
- Ability to strategically develop and implement complex process and technology change management initiatives.
- Ability to prioritize efforts across multiple projects and manage competing deadlines with stakeholders.
- Strong understanding of financial management of project budget and resources.
- Excellent interpersonal skills; ability to successfully influence and build effective partnerships with all levels of team members and colleagues.
- Ability to manage a team of resources and monitor a large book of work comprised of multiple initiatives.
- Ability to work independently in ambiguous environments that are not clearly defined.
- Ability to be flexible and follow tight deadlines.
- Excellent verbal and written communication and presentation skills commensurate with production and presentation of management-ready materials. Proficiency in Word, PowerPoint, and Excel applications.
- Experience in the Risk space is desirable.
SMBC's employees participate in a Hybrid workforce model that provides employees with an opportunity to work from home, as well as, from an SMBC office. SMBC requires that employees live within a reasonable commuting distance of their office location. Prospective candidates will learn more about their specific hybrid work schedule during their interview process. Hybrid work may not be permitted for certain roles, including, for example, certain FINRA-registered roles for which in-office attendance for the entire workweek is required.
