Role OverviewTransformation Delivery Leads help clients fundamentally change how their organizations operate, build products, and deliver value. They guide clients from current-state assessment through operating model transformation and scaled adoption, using our Blueprint, Pilot, Scale, and Operate approach, with AI embedded throughout how work gets done.
This role combines executive advisory with hands-on transformation and delivery leadership. You will set direction with senior stakeholders, shape the transformation roadmap, mobilize cross-functional teams, and stay close to execution to ensure that new ways of working translate into measurable business outcomes and lasting organizational change.
Key Responsibilities- Lead Transformations from Blueprint to Operate
- Blueprint: Lead client executive discovery and day-zero blueprints. Assess the current state, define the target operating model, and secure executive agreement on priorities, roadmap, governance, and success measures.
- Pilot: Validate new practices, workflows, and tools with real delivery teams, and demonstrate impact with data.
- Scale: Govern team typology shifts and change management. Extend proven practices across teams and service lines with clear ownership, enablement, and governance.
- Operate: Establish sustainable operating practices, transition ownership to client teams, or support ongoing operations through defined management models and repeatable playbooks.
- Throughout: Manage cross-workstream dependencies, resolve or escalate trade-offs, and maintain executive alignment when priorities compete.
- Redesign how the Client's Product Organization Operates
- Redesign product-centric operating models, roles, decision rights, and collaboration across product, design, engineering, and business teams.
- Diagnose and improve end-to-end PDLC/SDLC performance, addressing flow, quality, predictability, dependencies, and organizational constraints.
- Establish delivery playbooks, coach leaders and teams, and drive measurable improvements in cycle time, throughput, and time-to-market.
- Embed AI in Delivery
- Experiment with and identify opportunities for AI across product management, design, engineering, quality, and delivery.
- Lead pilots of AI-enabled development practices, including coding agents, AI-assisted development, rapid prototyping, and Spec-Driven Development (SDD).
- Measure impact and scale successful practices into repeatable workflows, capabilities, and responsible governance.
- Drive Delivery Excellence and Commercial Outcomes
- Partner with Sales, Solutions, and Client Partners to shape opportunities, develop proposals, and define commercially sound engagements.
- Own engagement performance across scope, budget, staffing, quality, risk, and client satisfaction.
- Identify growth opportunities and contribute to practice development through reusable methodologies, thought leadership, and mentoring.
Experience & Qualifications- 15+ years of relevant experience in enterprise transformation, consulting, product operating models, or technology delivery.
- Proven experience leading complex business and technology transformations, from strategy through execution, adoption, and measurable outcomes.
- Demonstrated experience leading enterprise software delivery from ideation through engineering, testing, deployment, and production release.
- Deep understanding of product-centric operating models, Agile practices, and end-to-end PDLC/SDLC, with experience improving delivery practices, playbooks, and performance.
- Practical technical fluency in modern software development, engineering workflows, automation, and delivery economics.
- Hands-on curiosity and experimentation with AI-enabled development, including coding assistants, agents, rapid prototyping, or Spec-Driven Development.
- Proven ability to influence executives, navigate ambiguity, facilitate complex decisions, and lead organizational change.
- Commercial acumen, including engagement shaping, proposal development, financial management, and account growth.
- Exceptional communication, facilitation, problem-solving, and executive presentation skills.
- Experience developing methodologies, coaching teams, and building capabilities within client organizations and consulting practices.
- Bachelor's degree required; graduate degree and relevant certifications preferred. Travel as needed, typically less than 25%.
