Training Specialist Senior (Austin Capital Delivery Services)

About This Position

Purpose:

Leads and coordinates training activities to include development of curriculum and delivery of job specific training to meet departmental initiatives.

Duties, Functions and Responsibilities:

Essential duties and functions, pursuant to the Americans with Disabilities Act, may include the following. Other related duties may be assigned.

• Designs and performs needs assessments to analyze and identify short-term and long-term organizational training needs.
• Surveys various training techniques, materials, and commercial offerings to select the most appropriate process for the delivery of training.
• Researches commercial training offerings and determines feasibility of use.
• Develops written training materials, visual aids, and reference materials, including course curriculums.
• Develops and administers assessments of staff skills for use in developing training strategies and curriculum, and effectiveness of delivery.
• Delivers targeted, audience-appropriate instructor-led training sessions.
• Coordinates student and facility schedules for delivery of training, and maintains and prepares appropriate records of participation.
• Performs preproduction, production, and postproduction work on computer- and video-training materials that use computer and streaming audio-visual technologies for on-demand use.
• Analyzes laws, codes, and policies, and consults with subject matter experts to design and develop curriculum related to trainees' needs.
• Conducts research or surveys to determine the effectiveness of training provided.

Responsibilities - Supervisor and/or Leadership Exercised:

• Provides leadership, work assignments, evaluation, training, and guidance to others. 

Knowledge, Skills, and Abilities:

Must possess required knowledge, skills, abilities, and experience and be able to explain and demonstrate, with or without reasonable accommodations, that the essential functions of the job can be performed.

• Knowledge of instructional systems design methods.
• Knowledge of City practice, policy, and procedures.
• Skill in oral and written communication.
• Skill in handling multiple tasks and prioritizing.
• Skill in planning and organizing.
• Skill in using computers and related software.
• Skill in data analysis and problem solving.
• Ability to facilitate and deliver training.
• Ability to work with frequent interruptions and changes in priorities.
• Ability to lead and train others.
• Ability to establish and maintain good working relationships with other City employees and the public.

Minimum Qualifications:

• Graduation with a Bachelor’s degree from an accredited college or university with major course work in a field related to the job, plus three (3) years of experience in a technical training environment.
• Experience may substitute for the education up to the maximum of four (4) years.

Licenses and Certifications Required:

• Licensing for specific disciplines may be required. 

Preferred Qualifications:

• Experience designing and delivering training programs in architecture, engineering, construction management utilities, or other technical/project-focused fields.
• Demonstrated ability to maintain, update, and enhance large libraries of existing training materials, ensuring alignment with evolving processes, standards, and regulatory requirements.
• Advanced knowledge of instructional design methods and adult learning principles, induding experience creating blended and interactive learning solutions.
• Strong facilitation skills with experience training technical audiences at varying levels Of expertise, both in-person and virtually.
• Experience conducting training needs assessments, analyzing skill gaps, and developing targeted curriculum to support organizational goals.
• Ability to collaborate effectively with subject matter experts, project managers, engineers, and leadership to translate technical requirements into clear, user-friendly training materials.
• Strong project management and organizational skills, with experience coordinating multiple training initiatives and managing timelines, feedback loops, and deliverables.
• Proven ability to proactively plan and prepare training sessions in advance, including scheduling and coordinating with subject matter experts, ensuring SME readiness, and supporting them in delivering engaging, well-prepared content.
• Ability to travel to multiple sites as part of the regular job duties.

Position Overview:

The Training Specialist Senior plays a key role in empowering the architectural civil, and utility project managers who deliver Austin's most essential capital projects. In this dynamic role, you will create, refine, and facilitate training that helps project teams build confidence, improve consistency, and navigate complex processes with clarity. You will maintain and enhance a robust library of existing trainings - updating content as standards evolve and expanding offerings to meet emerging needs. Your work will blend collaboration with subject matter experts, hands-on instructional design, and leading engaging learning experiences that make a real impact on project delivery across the department. If you enjoy shaping learning programs, translating technical concepts into practical tools, and supporting a culture of continuous growth, this role offers the opportunity to influence the future of Capital Delivery and the success of projects that senn the Austin community.

Salary Range: $34.67 to $$43.34 per hour

Location: One Texas Center (OTC) - 505 Barton Springs Rd Austin, TX 78704

General Work Schedule: Monday - Friday, 8:00 AM - 5:00 PM; Up to 60% teleworking available

Application Details:

A detailed, complete City of Austin employment application is required to help us better evaluate your qualifications.  For each position, please describe your specific experience as it relates to the minimum and preferred qualifications.  Please be thorough in completing the employment application and list all experience that is relevant to this position.

• This position may allow for a resume or cover letter to be included but relevant entries on your employment application will primarily be considered for interview qualification and compensation purposes.

• If you are selected as the top candidate for a position, we may be contacting your current and former employer listed on the application for reference checks as a part of the pre-employment verification process.

• If you are identified as a top candidate, verification of your education, which may include High School graduation or GED equivalent, undergraduate and/or graduate degrees, will be required.

Additional Details:

• This position may require a skills assessment.

• The Austin Capital Delivery Services Department may close this job posting at any time after it has been advertised for seven (7) days, please apply as soon as possible if interested.

• Please be aware that the Job Posting Close Date reflects the final day to apply, but the posting will close at 11:59 PM the day before the date listed. All application steps, including attachments and submissions, must be fully completed before that time.

• We also recommend that you save or print a copy of the job posting for your records. Once a posting has closed, it will no longer be viewable in the system.

Travel:

The Austin Capital Delivery Services Department is comprised of multiple facilities located throughout Austin. If you are selected for this position, and meet the Driver Safety Standards in the City of Austin Driver Record Evaluation  you may drive when necessary to multiple locations as part of your regular job duties. Otherwise, you are responsible for getting to and from these locations.

Hybrid Work Environment:

The City of Austin Telework Program is designed to empower employees and leaders to establish hybrid work arrangements that promote high levels of performance and engagement. The City of Austin has an established work arrangement under which an employee is scheduled to work at least 2 days per week at their designated worksite. Some positions may require additional time at their designated worksite.

90 Day Provision for Additional Vacancy:

If the same or an additional vacancy occurs within the Austin Capital Delivery Services Department in the same job title within 90 days after the start date of the top candidate, the additional position may be offered to another top candidate from the same candidate pool. This may include filling other vacancies with the same job title in other division/work locations within the Austin Capital Delivery Services Department. Decisions on assigned selection may be made at the time of hire based on the business needs of the department.

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