Job Family:
Strategy & Transformation Consulting

Travel Required:
Up to 10%

Clearance Required:
Ability to Obtain Public Trust

What you will do:

Guidehouse is seeking an experienced Instructional Designer to support federal healthcare clients to support large-scale, mission-critical programs. As part of our growing Training and Learning Development team, you will help design, develop, and implement innovative learning solutions that support large-scale transformation efforts, operational excellence, and improved outcomes for Veterans and the federal workforce.

As a Senior Consultant, you will work collaboratively with clients, program leadership, subject matter experts, and cross-functional teams to deliver high-quality training solutions that enable organizational readiness, workforce performance, and successful adoption of new processes, systems, and services. You will contribute across the full training lifecycle-from needs assessment and curriculum development to implementation, evaluation, and continuous improvement.

Successful candidates will bring a passion for adult learning, experience designing engaging learning experiences, and the ability to translate complex information into effective, learner-centered training programs. This role supports a variety of learning modalities, including instructor-led training, virtual instructor-led training, eLearning, webinars, job aids, performance support tools, and blended learning solutions.

Job Description / Responsibilities:

Training Strategy and Analysis

• Support the design, development, deployment, and evaluation of adult professional training solutions using blended learning approaches including web-based, distance-learning, instructor-led, and webinar-based delivery formats, aligned with federal healthcare programs and transformation initiatives.
• Collaborate with clients, subject matter experts, and program stakeholders to assess training needs, analyze target audiences, and identify content gaps.
• Conduct current-state assessments of training materials and recommend improvements to support program goals, learner engagement, and operational readiness.
• Contribute to the development and sustainment of an end-to-end training pipeline, ensuring timely delivery, reduced backlog, and consistent quality across training programs.

Instructional Design and Content Development

• Develop high-quality training products using blended learning approaches, including web-based training, distance learning, instructor-led training, webinar-based training, job aids, performance support resources, reference guides, and other instructional materials that reinforce knowledge retention and on-the-job performance.
• Design curriculum frameworks, structured learning pathways, facilitator guides, participant materials, and reference resources that support learner readiness and performance.
• Apply adult learning theory, instructional systems design methodologies (e.g., ADDIE), and best practices for learner engagement and knowledge retention.
• Collaborate with SMEs and stakeholders to develop, update, and maintain training content aligned with evolving policies, procedures, systems, contracts, and operational requirements.
• Coordinate with eLearning administrators, webinar producers, technical specialists and other cross-functional teams to support training delivery, learner tracking, reporting, and program execution.
• Support the publishing, deployment, and maintenance of training products through the client's learning platform and webinar technologies.
• Contribute multiple concurrent training initiatives while maintaining quality, consistency, and program timelines.

Evaluation and Continuous Improvement

• Develop and implement evaluation measures to assess learner engagement, training effectiveness, workforce and user readiness, and program outcomes.
• Monitor learner feedback, analytics, and performance data to identify opportunities for continuous improvement and content enhancement.
• Support testing, validation, and quality assurance activities to ensure training materials meet established design standards and federal requirements, including Section 508 accessibility and privacy compliance.
• Maintain and update training materials to ensure ongoing accuracy, compliance, and alignment with current business and operational needs.

What you will need:

• Bachelor's Degree; FOUR (4) years of additional professional experience in lieu of bachelor's or equivalent combination of experience with Instructional Design certification.
• FIVE (5) or more years of experience developing and delivering high-quality training solutions using blended learning approaches, including web-based, instructor-led, distance learning, and webinar formats.
• Demonstrated experience supporting the full instructional design lifecycle, including needs analysis, curriculum design, content development, deployment, evaluation, and maintenance of training programs.
• Strong knowledge of adult learning theory, instructional systems design methodologies (e.g., ADDIE), and evidence-based practices for improving knowledge retention and learner engagement.
• Experience managing multiple concurrent training development efforts and meeting program timelines.
• Familiarity with Articulate Storyline, RISE 360, Adobe Captivate, or similar eLearning tools.
• Familiarity with federal compliance requirements, including Section 508 accessibility and privacy standards, and experience incorporating these requirements into training development processes.
• Strong written, verbal, and interpersonal communication skills.
• Ability to collaborate effectively across cross-functional teams, including SMEs, communications teams, program leadership, and technical specialists.
• Ability to assess training effectiveness through evaluation metrics, analytics, and continuous improvement methodologies.

What would be nice to have

• Instructional Design Certification, ATD certification, CPTD certification or related professional credentials.
• Experience supporting the Department of Veterans Affairs (VA), Department of Defense (DoD), Military Health System, or other federal civilian agencies.
• Familiarity developing training programs for health care providers, care coordination teams, or operational staff.
• Experience supporting webinar production, virtual facilitation, or multimedia training delivery.
• Experience conducting Section 508 testing and supporting accessibility compliance reviews.
• Experience contributing to curriculum design, developing role-based curricula, and performance support tools.

What We Offer:

Guidehouse offers a comprehensive, total rewards package that includes competitive compensation and a flexible benefits package that reflects our commitment to creating a diverse and supportive workplace.

Benefits include:

• Medical, Rx, Dental & Vision Insurance
• Personal and Family Sick Time & Company Paid Holidays
• Position may be eligible for a discretionary variable incentive bonus
• Parental Leave and Adoption Assistance
• 401(k) Retirement Plan
• Basic Life & Supplemental Life
• Health Savings Account, Dental/Vision & Dependent Care Flexible Spending Accounts
• Short-Term & Long-Term Disability
• Student Loan PayDown
• Tuition Reimbursement, Personal Development & Learning Opportunities
• Skills Development & Certifications
• Employee Referral Program
• Corporate Sponsored Events & Community Outreach
• Emergency Back-Up Childcare Program
• Mobility Stipend