About the opportunity: If you are a passionate training professional who is committed to developing talent, advancing clinical and product knowledge, and strengthening sales performance, we invite you to join our team as a
Training & Development Manager.
This position is
on-site 3-4 days a week in West Chester, PA and will report to the
Senior Director, Business & Market Development.This role is responsible for developing and delivering effective training programs for new employees, existing field personnel, and distributor partners. Training will focus on Centinel Spine's product portfolio, clinical applications, job-specific responsibilities, sales strategies (as applicable), and compliance requirements. The ideal candidate will have prior training management experience within the medical device, medical equipment, or pharmaceutical industry, with a strong understanding of field teams selling to physicians and surgeons.
Where you will make an impact: - Ensure training programs and materials comply with applicable medical device regulations, industry standards, and Centinel Spine's Quality Management System.
- Plan and deliver onboarding and ongoing training for employees, field sales teams, and clinical personnel, ensuring proficiency in product knowledge, clinical applications, competitive positioning, and selling skills.
- Develop and deliver training programs for independent distributors and external partners, covering product education, procedures, sales skills, and competency assessments.
- Collaborate with Marketing, Clinical, and Business Development to create and maintain engaging training materials using in-person, virtual, e-learning, and hands-on lab formats.
- Establish training metrics, evaluate effectiveness, gather feedback, and implement improvements to strengthen field performance and knowledge retention.
- Incorporate evolving clinical practices, spine surgery advancements, product updates, and medical sales training best practices into ongoing educational programs.
What you will bring: - 2-3 years of experience in training, sales training, or commercial education within the medical device, medical equipment, or pharmaceutical industry, preferably in spine, orthopedic, neurosurgical, or other surgical device markets.
- Prior field sales or sales management experience, with an understanding of commercial strategies, customer engagement, and the needs of healthcare professionals.
- Strong presentation and communication skills, with the ability to translate complex product and clinical information into engaging, practical training for employees, field sales teams, and distributor partners using in-person and virtual training technologies.
- Experience developing training programs, certification pathways, and competency assessments, including training materials, effectiveness tracking, and compliance documentation.
- Strong organizational and project management skills, with proficiency in Microsoft Office, virtual training platforms, and learning management systems (LMS).
- Ability to travel domestically approximately 30-40% to support field training, distributor education, product launches, training classes, regional meetings, labs, and national sales meetings.
Where you will go: - This position is on-site 3 to 4 days a week in West Chester, PA
What we offer: - Centinel Spine offers a competitive base salary and an annual bonus incentive.
- We offer a comprehensive healthcare benefits program that includes medical, dental, vision, life insurance, and disability coverage along with several voluntary benefit programs for work/life needs, effective on the first day of employment.
- We also offer generous paid time off and company paid holiday programs.
- This is an excellent opportunity to work for a growing, team-orientated company passionate about making a difference, improving patient lives.
Note: The above job description describes the general nature and level of work being performed by employees assigned to this position. It is not intended to be construed as an all-inclusive list of all responsibilities, duties and skills required of all employees assigned to this position. Duties, responsibilities, and activities may change at any time with or without notice.
