Job DescriptionAllied Universal is seeking a Training & Development Manager to support a corporate security program for a Global Tech Client in NYC. This position develops, delivers, and maintains training programs designed to strengthen security officer readiness, consistency, and professional development across multiple locations.
The Training & Development Manager partners with operational and client leadership to identify training needs, maintain On-the-Job Training (OJT) standards, facilitate scenario-based learning, track training compliance, and strengthen overall security operations.
The salary range for this position is $110,000-$130,000 annually.KEY RESPONSIBILITIES- Develop and maintain standardized OJT programs, training materials, and documentation.
- Train and support personnel responsible for OJT delivery and new-hire readiness.
- Develop and facilitate scenario-based training and tabletop exercises covering security incidents, emergencies, access control, and operational risks.
- Use training technology to assign learning, evaluate results, and address identified skill gaps.
- Coordinate remedial or supplemental training following incidents or identified development needs.
- Monitor required training, licensing, certifications, and completion records.
- Maintain training records and provide compliance and readiness reporting to operational and client leadership.
- Promote consistent security knowledge, equipment familiarity, and emergency-response readiness across assigned locations.
BASIC QUALIFICATIONS (MUST HAVE)Candidates must have:
- Associate's or Bachelor's degree in Criminal Justice, Education, Organizational Development, or a related field.
- Previous experience in a training, Field Training Officer (FTO), or supervisory role within corporate or contract security.
- Experience delivering structured training or On-the-Job Training (OJT) in a field environment.
- Strong written, verbal, and presentation skills.
- Ability to work independently, manage multiple priorities, and coordinate activities across multiple locations.
- Proficiency with Windows, macOS, Microsoft Teams, Slack, and related business communication platforms.
- Valid security guard license or the ability to obtain required licensing for applicable jurisdictions.
PREFERRED QUALIFICATIONS (NICE TO HAVE)- Experience developing curricula, training programs, or scenario-based exercises.
- Security operations, military, or law enforcement experience.
- Experience with learning management systems, training data tools, or security management platforms.
- Experience facilitating group training or tabletop exercises.
- Experience working in client-contractor or professional services environments.
- Relevant certifications such as ASIS CPP, ATD, FEMA, First Aid, CPR, or AED.
WORKING CONDITIONS- Work is performed in office at a client-site environments.
- Approximately 5-10% travel to other portfolio locations may be required.
- The schedule may occasionally include evenings, overnight hours, or other non-standard hours to support training needs or time-sensitive incident reviews.
- The position requires periods of sitting, standing, and walking, with occasional lifting of up to 25 pounds.
- Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
BENEFITS- Medical, dental, vision, basic life, AD&D, retirement plan and disability insurance.
- Eight paid holidays annually, five sick days, and four personal days.
- Vacation time offered at an accrual rate of 3.08 hours biweekly; unused vacation is only paid out where required by law.
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