Training AdministratorThe Training Administrator is a full-time exempt position that reports to the Corporate Training Manager and supports the administration of the TerraPower Learning Management System (LMS) and Jira service desk ticketing system. This individual will perform complex LMS administration tasks, manage the Training service desk, and process electronic training records in accordance with company procedures.
Responsibilities:- Manage the Training Jira Service Desk by assigning and resolving service request tickets, by troubleshooting user issues and performing basic LMS administration activities, such as verifying user data, assigning training, granting course credit, and adjusting due dates.
- Perform complex LMS administration activities, including creating and revising courses and curricula in the LMS, managing instructor roles, and uploading SCORM and other online content.
- Test and troubleshoot LMS content and functionality and perform periodic data checks.
- Process and maintain training documents and records in accordance with company procedures.
- Maintain department websites (e.g. SharePoint) and Confluence knowledge base articles.
- Maintain a positive work atmosphere by behaving and communicating in a manner that fosters good relations with customers, suppliers, co-workers, and management.
- Perform other administrative duties, as assigned.
Key Qualifications and Skills- Associates degree or higher required.
- Minimum two (2) years of LMS administrator experience required.
- Experience with SAP SuccessFactors Learning Management System preferred.
- Experience with Atlassian products (e.g. Jira and Confluence) preferred.
- Experience within a regulated industry preferred.
- Intermediate-to-high proficiency in Microsoft Office products, particularly Outlook, Word, and Excel.
- Ability to work in a challenging/dynamic hybrid team environment while demonstrating organizational and problem-solving skills.
- Strong oral and written technical communication skills.
- Demonstrated ability to work independently with little oversight or supervision.
- Demonstrated interpersonal skills and professional demeanor when interacting with a wide variety of stakeholders.
- Excellent attention to detail in writing and data entry.
- Possess a high degree of trust and integrity, communicate openly, and display respect and a desire to foster teamwork.
Job detailsSalary Range: $97,518 - $126,647
Job Functions:Job Functions are physical actions and/or working conditions associated with the position. These functions may also constitute essential functions for the job which the employee must be able to fulfill, with or without accommodation. Information provided below is to help describe the job so that the applicant has a reasonable understanding of the job duties/expectations. An applicant's ability to perform and/or tolerate these actions and conditions will be discussed and workplace accommodations may be made on a case-by-case basis following an individualized assessment of the applicant and other considerations, including but not limited to any governing safety standards.
- Motor Abilities: Sitting for extended periods, bending/stooping, grasping/gripping, fine motor control (hands)
- Physical exertion and/or requirements: Minimal, with ability to safely lift up to 25 pounds.
- Repetitive work: Prolonged
- Special Senses: Visual and audio focused work
- Work Conditions: Stairs, typing/keyboard, standard and/or sitting working environment of >8 hours/day
- Travel required 0-10%
Benefits:- Competitive Compensation
- Salary, eligible to participate in discretionary short-term incentive payments
- Comprehensive Medical and Wellness Benefits
- Medical
- Vision
- Dental
- Life and Disability
- Gender Affirmation Benefits
- Parental Leave
- 401k Plan
- Generous Paid Time Off (PTO)
- 21 days of annually accrued PTO
- Generous Holiday Schedule
- Relocation Assistance
- Professional and Educational Support Opportunities
TerraPower Career and Benefits information: https://www.terrapower.com/contact-us/careers/
