Trading Operations EngineerDepartment: Technology
Employment Type: Full Time
Location: Chicago, IL
DescriptionWe're looking for a self-motivated, technically sharp engineer to support the operational health of Wolverine Execution Services' (WEX) core trading systems. You'll partner with software and hardware engineering teams to monitor real-time system performance, troubleshoot production issues, and build tools that keep pace with a growing and increasingly complex technical environment.
This is a highly visible role in a fast-paced, high-stakes environment. Strong candidates are clear communicators, effective multi-taskers, and sharp problem solvers who stay focused under pressure.
What You'll Do- Diagnose and resolve technical operational issues on live trading systems
- Perform intraday troubleshooting of production systems, communicating status clearly to stakeholders
- Set up and maintain monitoring tools across server hardware and software, using a mix of in-house and third-party tools to ensure system stability
- Maintain production trading infrastructure, including databases, transaction servers, gateways, and web servers
- Certify new exchange links, including FIX and other protocols
- Work with vendors (exchanges, ECNs, etc.) to resolve production issues
- Collaborate with Traders, Software Developers, and Network Engineers to deploy new strategies, reconfigure existing ones, and track changes
- Partner with trading stakeholders and Software Developers to identify and implement systems and process improvements
- Create and maintain performance reports for individual clients and the system as a whole
- Document support processes, known issues, and workarounds
What We're Looking ForCore requirements:- Strong problem-solving and troubleshooting skills, with experience investigating critical issues in a live production environment
- Experience using a relational database to store, manipulate, and access data
- Ability to synthesize data from multiple sources to identify issues or trends
- Ability to work collaboratively with both technical and non-technical stakeholders
- Driven to iteratively improve systems and processes
Preferred:- Bachelor's degree in an engineering discipline
- Working knowledge of scripting, regular expressions, or the FIX protocol
- Familiarity with Linux scripting
- Familiarity with TCP/UDP protocols and network packet captures
- Understanding of trading industry concepts and terminology
Benefits:- Highly competitive salary & bonus opportunity
- Generous paid time off and flexible scheduling
- 100% coverage of medical, dental, vision, life, and disability benefits for single coverage
- Generous Paid Parental Leave
- Retirement Plans: 401K and Roth 401K
- Profit sharing plan
- Long- and short-term disability
Additional Perks:- Free breakfast and lunch from our in-house kitchen with rotating menus (including snacks!)
- On-site gym with a subsidized membership
- Frequent company outings
- Opportunity to give back to organizations that help individuals in need in the Chicagoland area
Professional Development:- In-house education team - classes and resources are offered for continuous learning opportunities
- Mentorship Program through your first six months of employment
The base compensation range for this role is approximately $80,000-$120,000 contingent on experience. Wolverine Execution Services' total compensation model includes base salary and an annual discretionary bonus.
