Key ResponsibilitiesProvides systems support for engineering systems in applications or reliability labs. Supports engineering owners by working on assigned projects in conjunction with vendors, or suppliers.
Acts as intermediary between customer and factory by providing technical support and documentation to field engineers, technicians and product support personnel who are diagnosing, troubleshooting, repairing and debugging equipment.
Provides Beta Site Support; specifically related to installation, operation, calibration, service and/or testing of a new hardware, software or processes
Presents system performance data as required. This includes performance metrics such as Uptime, MTBF, MTBI, Availability, equipment and process parameters.
Supports GPS in the generation of documentation such as CENs and BKMs. Creates and reviews documentation covering technical improvements, system upgrades, and support plans. Presents at the engineering level.
Functional Knowledge- Demonstrates expanded conceptual knowledge in own discipline and broadens capabilities
Business Expertise- Understands key business drivers; uses this understanding to accomplish own work
Leadership- No supervisory responsibilities but provides informal guidance to new team members
Problem Solving- Solves problems in straightforward situations; analyzes possible solutions using technical experience and judgment and precedents
Impact- Impacts quality of own work and the work of others on the team; works within guidelines and policies
Interpersonal Skills- Explains complex information to others in straightforward situations
Additional InformationTime Type:Full time
Employee Type:Assignee / Regular
Travel:Yes, 25% of the Time
Relocation Eligible:Yes
The salary offered to a selected candidate will be based on multiple factors including location, hire grade, job-related knowledge, skills, experience, and with consideration of internal equity of our current team members. In addition to a comprehensive benefits package, candidates may be eligible for other forms of compensation such as participation in a bonus and a stock award program, as applicable.
For all sales roles, the posted salary range is the Target Total Cash (TTC) range for the role, which is the sum of base salary and target bonus amount at 100% goal achievement.
