TikTok

TikTok Shop - Special Projects Manager, Collectibles

TikTok$121K — $272K *
Retail & Consumer Goods
5 - 7 years of experience
Job Overview by Ladders

Qualifications

  • Strong quantitative and analytical skills
  • Proficiency in problem-solving, particularly in ambiguous contexts
  • Experience in e-Commerce strategy, operations, or management consulting
  • Hands-on project management experience with measurable impact
  • Ability to navigate fast-paced, ambiguous environments
  • Preferred: Background in mathematics, statistics, or business analytics
  • Preferred: Experience in high-growth sectors like e-commerce or consumer technology

Responsibilities

  • Develop category and business strategies for TikTok Shop's Collectibles business
  • Partner with cross-functional teams for goal setting and initiative piloting
  • Conduct data-driven analyses and competitor benchmarking
  • Identify structural challenges and operational bottlenecks
  • Work with product and tech teams to create scalable, tech-driven solutions that support merchants
  • Identify new growth opportunities through hypothesis testing
  • Contribute to continuous improvement efforts across the organization

Benefits

  • Medical, dental, and vision insurance from day one
  • 401(k) savings plan with company match
  • Paid parental leave
  • Short-term and long-term disability coverage
  • Life insurance
  • Wellbeing benefits
  • 10 paid holidays and 10 paid sick days annually
  • 17 days of Paid Personal Time, accruing with tenure
Full Job Description
Responsibilities Team Overview You've seen the virality and impact of #TikTokMadeMeBuyIt. Join the team that is redefining how people discover, engage with, and shop through content and creators. At TikTok Shop, we're building the future of commerce by bringing together entertainment, community, and shopping into one seamless experience. Our US Operations team partners closely with merchants, creators, brands, and cross-functional teams to build high-growth business categories and create long-term value for both sellers and consumers. We are an entrepreneurial, fast-paced organization where innovation, ownership, and execution are highly valued. Responsibilities - Develop category and business strategies by diagnosing key growth opportunities, structural challenges, and operational bottlenecks across TikTok Shop's Collectibles business. - Partner closely with cross-functional (XFN) teams to define goals, pilot initiatives, and identify key areas for continuous improvement. - Conduct data-driven analysis, competitor benchmarking, and hypothesis testing to solve business challenges and identify new growth opportunities. - Work with product & tech teams to design scalable, tech-driven solutions that lower entry barriers for merchants and enhance overall platform competitiveness. Qualifications Minimum Qualification(s): - Strong quantitative and analytical skills - Strong analytical and problem-solving skills, with the ability to structure ambiguous business problems, develop hypotheses, and translate data into actionable strategic recommendations. - Experience in e-Commerce strategy & operations, category management, management consulting, or business strategy, with a proven track record of driving strategic initiatives. - Hands-on experience in project management and cross-functional collaboration, with the ability to execute solutions that drive measurable business impact. - Ability to thrive in a fast-paced, ambiguous environment with a structured and problem-solving mindset. Preferred Qualification(s): - A background in mathematics, statistics, business analytics, or related fields - Experience in high-growth, fast-paced environments, particularly within marketplace, e-commerce, consumer technology, or consumer goods sectors. Job Information [For Pay Transparency]Compensation Description (Annually) The base salary range for this position in the selected city is $121600 - $272000 annually. Compensation may vary outside of this range depending on a number of factors, including a candidate's qualifications, skills, competencies and experience, and location. Base pay is one part of the Total Package that is provided to compensate and recognize employees for their work, and this role may be eligible for additional discretionary bonuses/incentives, and restricted stock units. Benefits may vary depending on the nature of employment and the country work location. Employees have day one access to medical, dental, and vision insurance, a 401(k) savings plan with company match, paid parental leave, short-term and long-term disability coverage, life insurance, wellbeing benefits, among others. Employees also receive 10 paid holidays per year, 10 paid sick days per year and 17 days of Paid Personal Time (prorated upon hire with increasing accruals by tenure). The Company reserves the right to modify or change these benefits programs at any time, with or without notice.

About TikTok

TikTok is a social media app that allows users to create and share short videos. The app was launched in 2016 by Chinese tech company ByteDance. TikTok has become one of the most popular social media apps in the world, with over 1 billion active users. The app has been downloaded over 2 billion times worldwide. TikTok has faced controversy over its data privacy practices and its potential ties to the Chinese government. In 2020, the app faced a potential ban in the United States, but a deal was reached with Oracle and Walmart to create a new company called TikTok Global.
Learn more about TikTok
Size
1,750 employees
Industry
Founded
2012

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