TikTok

TikTok Shop - Logistics Experience Product Solution & Operation Manager

TikTok$151K — $258K *
Retail & Consumer Goods
5 - 7 years of experience
Job Overview by Ladders

Qualifications

  • Bachelor's degree or higher
  • 5+ years in supply chain/logistics solution design or product operations
  • Experience with overseas markets
  • Strong data and business analysis skills
  • Ability to work in a fast-paced environment

Responsibilities

  • Own logistics product experience for US e-commerce business
  • Develop understanding of logistics challenges in the US
  • Conduct in-depth data analysis to identify pain points and opportunities
  • Leverage market insights for product optimization proposals
  • Collaborate with cross-functional teams to drive execution

Benefits

  • Medical, dental, and vision insurance from day one
  • 401(k) savings plan with company match
  • Paid parental leave
  • Short-term and long-term disability coverage
  • Life insurance
  • Wellbeing benefits
  • 10 paid holidays and 10 paid sick days
  • 17 days of Paid Personal Time
Full Job Description
Responsibilities

About the team The Merchant Fulfillment Product team drives logistics product strategy and execution for the US e-commerce market. We partner with operations, engineering, and logistics providers to build solutions that improve merchant experience, boost user conversion, and continuously strengthen our fulfillment capabilities - powered by data and market insight. Responsibilities - Own the logistics product experience for our US e-commerce business; design end-to-end logistics product solutions and collaborate with operations, product, and engineering teams to drive execution and achieve business goals. - Develop a deep understanding of US e-commerce logistics challenges; work with internal stakeholders and logistics partners to continuously innovate on business models and product solutions that improve user conversion and merchant experience. - Conduct in-depth data analysis to identify business pain points and opportunities; drive continuous improvement of operational processes through data decomposition and metric-driven insights. - Leverage market insights to develop product optimization proposals; collaborate with platform product and engineering teams to build and strengthen supply chain and logistics product capabilities.

Qualifications

Minimum Qualifications - Bachelor's degree or above; - 5+ years of experience in supply chain/logistics solution design or product operations, with familiarity with overseas markets and strong business acumen. - Strong data and business analysis skills; adept at identifying problems and developing actionable solutions. - Highly accountable, with strong communication, cross-functional collaboration, and ability to work in a fast-paced working environment.

Job Information

[For Pay Transparency]Compensation Description (Annually)

The base salary range for this position in the selected city is $151050 - $258400 annually.

Compensation may vary outside of this range depending on a number of factors, including a candidate's qualifications, skills, competencies and experience, and location. Base pay is one part of the Total Package that is provided to compensate and recognize employees for their work, and this role may be eligible for additional discretionary bonuses/incentives, and restricted stock units.

Benefits may vary depending on the nature of employment and the country work location. Employees have day one access to medical, dental, and vision insurance, a 401(k) savings plan with company match, paid parental leave, short-term and long-term disability coverage, life insurance, wellbeing benefits, among others. Employees also receive 10 paid holidays per year, 10 paid sick days per year and 17 days of Paid Personal Time (prorated upon hire with increasing accruals by tenure).

The Company reserves the right to modify or change these benefits programs at any time, with or without notice.

About TikTok

TikTok is a social media app that allows users to create and share short videos. The app was launched in 2016 by Chinese tech company ByteDance. TikTok has become one of the most popular social media apps in the world, with over 1 billion active users. The app has been downloaded over 2 billion times worldwide. TikTok has faced controversy over its data privacy practices and its potential ties to the Chinese government. In 2020, the app faced a potential ban in the United States, but a deal was reached with Oracle and Walmart to create a new company called TikTok Global.
Learn more about TikTok
Size
1,750 employees
Industry
Founded
2012

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