Job Summary:
The Threat Engineer will be responsible for designing, engineering, and delivering security and identity products and services that support consumer and commercial customers. The role will establish and drive standard design and deployment patterns for threat detection and prevention in collaboration with Fraud, Risk, and Cybersecurity teams. The candidate will also support the escalation of customer and application-related issues involving identity and security product integrations while ensuring effective threat mitigation, operational stability, and a strong security posture.
Key Responsibilities:
• Assess existing customer application-based threat detection capabilities, identify security gaps, and implement solutions to mitigate risks.
• Assist in evaluating and implementing tools that establish standards and best practices for Digital Identity and Security (DIS) capabilities.
• Collaborate with business and technology partners to identify threat monitoring and reporting requirements and recommend opportunities for improvement and enhancement.
• Collect, analyze, and interpret data from multiple sources to improve threat detection and response capabilities.
• Drive threat policy configuration to support adaptive risk analysis, orchestration, and multi-factor authentication.
• Evaluate emerging digital identity technologies to identify capability gaps, overlaps with existing solutions, and opportunities to extend current security capabilities.
• Provide Level 4 support for day-to-day operations of the Digital Identity Services Platform Operations team.
• Support escalations involving customer and application issues with teams integrating identity and security products and services.
• Deliver security and identity services that enable business operations while maintaining high service standards and an effective risk posture.
• Partner with Fraud, Risk, and Cybersecurity teams to strengthen threat detection, prevention, and mitigation strategies.
Required Qualifications:
• 6+ years of active experience participating in cybersecurity or fraud investigations.
• 2+ years of experience providing support within large organizations and working with senior leadership.
• Experience supporting Customer Identity and Access Management (CIAM) security, with a strong understanding of industry best practices.
• Experience working with complex technology-related risk issues and developing appropriate mitigation strategies.
• Understanding of regulatory requirements affecting business operations, including GLBA, SOX, and PCI.
• Understanding of ITIL principles and IT service management frameworks.
• Advanced verbal and written communication skills.
• Ability to manage multiple complex activities simultaneously while meeting rapid delivery requirements.
• Strong service delivery capabilities with a focus on customer experience.
Preferred Qualifications:
• Exposure to identity orchestration and decision technologies such as Transmit Security and Singular Key.
• Experience operating and administering modern threat and risk engines such as SecuredTouch, ThreatMetrix, and BioCatch.
• Familiarity with Agile methodologies and working in an Agile environment.
• Knowledge of ISO, NIST, or FFIEC security guidance.
• Preferred education, certifications, or other professional credentials relevant to cybersecurity, fraud prevention, or identity and access management.
