Therapy Clinical Service Manager - Outpatient

Self Regional Healthcare

$75K — $95K *
Healthcare
5 - 7 years of experience
Job Overview by Ladders

Qualifications

  • Current South Carolina licensure as a Physical Therapist (PT), Occupational Therapist (OT), or Speech Language Pathologist (SLP)
  • Bachelor's degree in a related field (or higher)
  • Minimum 5 years of clinical experience
  • Demonstrated leadership ability across teams or settings
  • Strong organizational and communication skills

Responsibilities

  • Oversee daily operations and clinical care for therapy staff
  • Ensure consistent delivery of high-quality, patient-centered care
  • Manage staffing, productivity, and patient flow
  • Ensure compliance with regulatory requirements
  • Support staff development through hiring, coaching, and performance management
  • Monitor key performance indicators like patient volume and satisfaction
  • Collaborate with leadership to maintain efficient clinic operations

Benefits

  • Professional development opportunities
  • Supportive organizational leadership
  • Focus on patient-centered care
  • Potential for leadership growth in multi-site management
  • Involvement in strategic operational initiatives
Full Job Description
Full Time

The Therapy Clinical Service Manager oversees the daily operations, clinical care, and team management for therapy staff, ensuring consistent delivery of high-quality, patient-centered care. This role is responsible for staffing, productivity, and patient flow, while ensuring compliance with applicable regulatory requirements. The Clinical Service Manager supports staff development through hiring, coaching, and performance management, and is accountable for key performance indicators such as patient volume, documentation quality, and patient satisfaction. In collaboration with the Director of Rehabilitation and organizational leadership, this role helps maintain efficient clinic operations and supports broader organizational goals and initiatives.

Required:

  • Current South Carolina licensure as a Physical Therapist (PT), Occupational Therapist (OT), or Speech Language Pathologist (SLP).
  • Bachelor's degree in related field (or higher)
  • Minimum 5 years of clinical experience
  • Demonstrated leadership ability across teams or settings
  • Strong organizational and communication skills


Preferred:

  • Master's or Doctorate degree in related field
  • Prior multi-site management experience
  • Experience in pediatric therapy services
  • Experience in rural healthcare delivery models
  • Experience with staff recruitment and retention strategies
  • Proficiency with EMR systems (EPIC preferred)


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