Job DescriptionYour job application must be completely filled out. Resumes do not take the place of the requirement to include this information on the application About the Role The Texas Higher Education Coordinating Board is seeking an experienced and collaborative product professional to serve as a Senior Product Owner within the Information Technology Services (ITS) Division.
This position is responsible for providing strategic product leadership for technology products and digital services of varying scope, complexity, and organizational impact. The Senior Product Owner guides product direction through discovery, prioritization, delivery, implementation, adoption, and continuous improvement while maintaining focus on business outcomes, user needs, product performance, dependencies, and organizational priorities.
The Senior Product Owner serves as a senior product resource, working closely with business stakeholders, Product Owners, Business Analysts, Project Managers, engineering teams, ITS leadership, vendors, and external partners to define product direction and maintain alignment around priorities and expected outcomes. The role requires sufficient technical fluency to understand systems, integrations, dependencies, architectural considerations, and operational constraints and to facilitate productive discussions between technical and nontechnical stakeholders.
Responsibilities include defining and maintaining product vision, strategy, and roadmaps; leading discovery and stakeholder alignment; governing complex product backlogs; evaluating priorities and tradeoffs; coordinating dependencies across teams and initiatives; using performance measures, adoption data, and user feedback to assess outcomes; and ensuring product decisions remain aligned with business needs and organizational priorities.
This position does not have formal supervisory responsibility but operates with considerable independence and may provide informal guidance and coaching to Product Owners, Business Analysts, and peers while helping strengthen consistent product ownership and delivery practices across ITS.
General Description: Performs highly advanced (seniorlevel) product ownership and digital service management work for the Information Technology Services (ITS) Division of the Texas Higher Education Coordinating Board (THECB). Serving as a Product Owner, this position leads the definition, prioritization, and delivery of IT products and services that align with agency strategy, enterprise direction, and user needs.
Work involves planning, coordinating, and executing product strategies that drive business value and enhance digital experiences across the agency. Responsibilities include translating strategic and organizational objectives into actionable product direction; defining and prioritizing product requirements; managing and governing backlogs; and ensuring sustained alignment between executive stakeholders, customers, and technical teams to deliver highquality, usercentered solutions.
Responsibilities include defining product vision, strategy, and roadmaps; leading executive and stakeholder alignment; establishing and governing product backlogs and prioritization practices; monitoring product performance, adoption, and user feedback; providing strategic guidance and coaching to Product Owners and Business Analysts; partnering with architecture, security, compliance, and technical teams; and ensuring delivery activities remain aligned with intended business outcomes and longterm product value.
Works under minimal supervision, with extensive latitude for the use of initiative and independent judgment. This position provides strategic leadership in guiding product direction, influencing organizational outcomes, and advancing ITS and agencywide objectives, rather than formal supervisory authority. This position reports to the Director of Portfolio Management. Performs other duties as assigned.
General Duties and Responsibilities: Knowledge Skills and Abilities The successful candidate will possess the knowledge, skills, and abilities necessary to provide strategic product leadership, translate business needs and organizational priorities into clear product direction, guide complex product delivery, and effectively collaborate with executive stakeholders, business partners, and technical teams.
Knowledge - Product management, product ownership, product strategy, product lifecycle management, and digital service management principles and practices.
- Product visioning, roadmap development, backlog management, prioritization, discovery, requirements development, and acceptance practices.
- Usercentered design, customer experience, user research, feedback collection, adoption, and product performance measurement.
- Agile, iterative, and productoriented delivery models and the roles and responsibilities of Product Owners, Business Analysts, Project Managers, and engineering teams.
- Enterprise architecture, integration principles, security, data, accessibility, compliance, and technology lifecycle considerations relevant to product delivery.
- Business analysis practices, including elicitation, process analysis, requirements development, stakeholder analysis, and solution evaluation.
- Product performance indicators, adoption measures, value realization, benefits tracking, and datadriven decisionmaking practices.
- Technology governance, portfolio prioritization, investment planning, resource capacity, risk management, and organizational decisionmaking.
Skills - Defining and communicating product vision, strategy, roadmaps, priorities, and expected outcomes.
- Translating strategic objectives, business needs, user feedback, and technical considerations into actionable product requirements and prioritized backlog items.
- Managing and governing product backlogs, including sequencing work, clarifying requirements, developing acceptance criteria, and balancing competing priorities.
- Leading executive and stakeholder discussions, facilitating alignment, and resolving competing priorities or differing expectations.
- Analyzing product performance, adoption, user feedback, business outcomes, and other data to identify opportunities for improvement.
- Preparing and presenting product recommendations, roadmaps, performance information, business cases, and decisionsupport materials to leadership and stakeholders.
- Coaching and advising Product Owners, Business Analysts, and cro
