Test Lead Coordinator IV
For hybrid roles: Hybrid role (3 days/week in office) at our Salt Lake City, Boise, Fargo, Portland, Vancouver, Renton, Medford, Burlington, Lewiston, Little Rock, and Springdale offices. Preference will be given to current employees and candidates who reside within a commutable distance from our Salt Lake City, Boise, Fargo, Lewiston, Little Rock, and Springdale offices, or who are willing to relocate.
Every day, Cambia's dedicated team of Test Lead Coordinator IV is responsible for assuring that all Business functional testing activities are completed within a particular Business work stream and delivered with high quality while ensuring no KPI's are negatively affected - all in service of making our members' health journeys easier.
Do you have strong organization and time management skills? Do you have a passion for serving others and learning new things? Then this role may be the perfect fit.
What You Bring to Cambia:
Qualifications:
• The UAT Quality Analyst IV would have a Bachelor's degree in Computer Science, Mathematics, Business Administration or related field, 8+ years of business, health insurance or general health industry and 7 years of experience in defining and analyzing business requirements, process modeling, and acceptance testing with 2 years of experience leading and delivering quality UAT in support of multiple complex corporate projects and lead continuous improvement initiatives for UAT. Extensive experience effectively writing and running queries to support UAT activities; or equivalent combination of education and experience.
Skills and Attributes:
• Knowledge of the healthcare insurance domain and Facets, plus experience in a supported functional area (e.g., claims, membership, customer service) and recognition as an expert in one or more business areas or Agile teams.
• Ability to turn business requirements into test cases and scripts that provide full functional coverage, prioritize them using a risk-based approach, and confirm systems meet business objectives.
• Broad knowledge of testing techniques and industry-standard practices to prevent and detect defects throughout the software development lifecycle, including accurate defect recording and communication.
• Ability to create UAT strategies, manage UAT activities across multiple Agile teams, business areas, and concurrent projects, and develop new UAT methods, tools, and standards.
• Ability to validate test data preparation, align teams on functional, regression, and end-to-end testing needs, analyze production defect leakage, and measure results against defined KPIs.
• Ability to identify process changes and their impact on end-user procedures, perform complex workflow analysis, and recommend quality improvements.
• Knowledge of software development and project methodologies (including Agile and company-approved project management practices), plus experience with programming languages, software tools, desktop applications, and AI tools (highly desired).
• Strong cross-functional communication, problem-solving, and collaboration skills; ability to lead team members, work independently or in a team, adapt quickly in a fast-paced environment, and report UAT status, metrics, issues, and risks to all levels of management.
What You Will Do at Cambia:
• Understand the end-to-end business work stream from a business user's perspective, and review business requirements, system requirements, architecture and design documents, and preliminary test plans to inform UAT, regression, and end-to-end functional testing using industry-standard methods and required testing tools.
• Define and prepare test data, execute tests, report results, submit defects and verify fixes, and compile final testing documentation for Bundle Release while supporting Go-live and post-implementation activities.
• Collaborate with peers, development partners, and Quality Assurance to ensure adequate test coverage and efficient UAT execution across multiple business areas, identifying quality goals, constraints, and risks and creating appropriate plans, contingencies, and mitigation.
• Create UAT testing strategies, estimate resources and schedules, and manage execution of complex UAT activities across multiple Agile teams, business areas, and projects, ensuring quality of deliverables across the full project lifecycle.
• Plan and lead the business's test activities as project manager for business-related quality efforts, including developing estimates, plans, schedules, measures, and milestones, tracking progress, and proactively managing risks, issues, scope, and resources.
• Lead UAT defect triage and prioritize testing based on business impact, while monitoring UAT progress, eliminating obstacles, and reporting progress and recommendations to project and senior management across multiple projects.
• Select, schedule, train, coach, and mentor the Business Test Team and UAT Quality Analysts, providing access to systems and tools and supporting the ongoing growth and success of the team.
• Serve as a business area expert in one or multiple functional areas and an information resource for Quality Assurance and other UAT Analysts, advising Product Owners on KPIs, using metrics to assess process effectiveness and quality, and initiating and driving process, practice, and tool improvements that increase efficiency and meet changing customer expectations.
Pay ranges vary based on the candidate's work location. The expected hiring range depends on skills, experience, education, and training; relevant licensure / certifications; and performance history.
• National pay structure - applies to the Boise, Portland, Salem, Seattle/Renton/Tacoma, Burlington, Vancouver, Lewiston, and Salt Lake City metro areas: The full salary range is $88,000-$143,000, and the bonus target is 15%.
• Regional pay structure - applies to Fargo, Arkansas, and the Idaho, Oregon, Washington, and Utah locations outside the metro areas listed above: The full salary range is $79,000-$129,000 and the bonus target is 15%.
