Test Engineer - Voice & Media Interactive Testing

Zen3

$90K — $120K *
Consumer Technology
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • 5-7 years of experience in developing validation models for interactive scenarios
  • Strong background in voice testing, particularly with Cortana and interactive bot frameworks
  • Proficient in creating assessment guidelines for conversational applications
  • Experience collaborating with customers and external partners to enhance conversational design
  • Familiarity with multi-turn dialog implementation using platforms like Amazon Alexa
  • Comfortable in pre-release development settings, showcasing adaptability and technical expertise

Responsibilities

  • Develop and implement robust validation and assessment frameworks for conversational bots
  • Provide actionable feedback on engineering processes and document findings
  • Utilize customer insights to refine and improve conversational experiences
  • Test and validate multi-turn dialog functionalities effectively
  • Work closely with engineering teams to support bot framework enhancements

Benefits

  • Collaborative work environment with a focus on innovation
  • Opportunities for professional development and skill enhancement
  • Access to cutting-edge technology and resources
  • Engagement in customer-focused projects that create meaningful user experiences
  • Flexible work arrangements to promote work-life balance
Full Job Description
Job Description

Skills Requirements:
  • Proven ability creating validation, assessment and scoring guidelines for evaluating end to end interactive conversational scenarios to accomplish a given task
  • Give feedback on the engineering tools, documentation and assessment process and feedback, provide rejection skill specifics for them to gain, explain why it was rejected
  • Ability to utilize existing best practices to create and develop new frameworks (e.g. Skype and Bot Frame)
  • Experience implementing conversational experiences with multi-turn dialog (ideally using Amazon Alexa and/or Microsoft's Bot Framework)
  • Experience working directly with customers and external partners, and a strong customer-centric orientation
  • Comfortable working with pre-release development environments

Required skills:
  • Define, write, and build a validation model
  • Must have testing voice or interactive Cortana BOT framework (Voice testing Conversational experiences)
  • Test Conversational experiences


Qualifications

Additional Information

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