Job SummaryThe Territory Sales Representative position will be responsible for managing the customer accounts in the designated territory. Candidates will focus on growing all business segments by supporting and educating rehab clinicians and complex rehab suppliers on all our products, programs, and opportunities related to Ki Mobility, Convaid, R82, STAR, and Klaxon market business segments. This position exemplifies a high degree of professionalism, communication, and product knowledge within the complex rehab industry.
Designated TerritorySan Francisco
Essential FunctionsJob Responsibilities- Professionally present, promote, and sell products and services to customers to achieve agreed upon sales targets for the territory.
- Establish, develop, and maintain professional and positive business and customer relationships.
- Manage business expenses within guidelines of the travel expense policy.
- Analyze the territory, market potential, and use company supplied technology (such as Qlik, KIO, and Asset Panda) for strategic territory planning.
- Develop detailed information regarding market needs and provide product improvement input on an ongoing basis.
- Manage key accounts to ensure that market penetration is occurring for all product segments.
- Know and understand Company product features, clinical benefits, and pricing in comparison to competitive products.
- Must uphold Company values and ethical business conduct, as well as, maintain confidentiality of sensitive information.
- Utilizing Asset Panda, manage territory sample fleet by maintaining accurate records that identify and track movement of samples by customer and referral source locations.
- Define the product strategy for selling in each product category to meet or exceed sales goals.
- Understand the various reimbursement platforms and requirements for all products in each product category.
- Collaborate cross functionally with all departments (most closely with marketing and customer service) to implement new products and support existing products.
- Schedule and complete weekly clinical inservices for customers and clinicians detailing product form, fit, and function and clinical benefits compared to competitive products.
- Attend trade shows and assist in the setup of exhibition stands.
- Always act as a leader within the company presenting company core values in a positive and professional manner.
- As requested, provide data analysis and reporting on respective product categories.
- Must be a self-starter capable of organizing a travel call pattern and appointment calendar that maximizes efficiency and fills each workday.
- Work remotely within designated territory routinely servicing all customers locations to include daily and overnight travel.
- Ensure and follow safety, quality, and other company requirements and standards.
- Keep the work area clean and orderly.
- Perform all duties in a manner that follows, demonstrates, and promotes Company's values.
- Report to work as scheduled, on time, and able to work entire work schedule.
- Perform additional duties as assigned.
Knowledge, Skills, and Ability- A high level of interactive communication is required to service our customers and clinicians; must be able to respond quickly and effectively to satisfy customer and clinician inquiries.
- Must have a strong business acumen with an understanding of market potential, profit margins, and contract development and negotiation.
- Ability and determination to attain and/or exceed sales goals.
- Strong presentation skills, ability to listen to customers, and confidence in front of large groups is vital to this position.
- Analytical skills in order to solve complex problems and make informed decisions.
- Possess excellent written and oral communication and interpersonal skills to collaborate effectively with cross-functional teams.
- Proactive and self-motivated with the ability to work independently and in a team environment.
- Ability to lift and handle wheelchairs.
- Intermediate level skills using computer applications (Word, Excel, enterprise software).
- Basic math proficiency.
- Ability to observe and identify details.
- Ability to work extended hours as scheduled, including weekends.
Physical Demands- Frequent sitting, wrist manipulation, walking, and standing.
- Frequent bending, pushing, pulling, and twisting.
- Frequent to continuous driving in a vehicle.
- Frequent light work with lifting up to 20 pounds.
- Occasional medium work with lifting up to 50 pounds.
- Must be able to lift, handle, load, and unload all products.
- Manual dexterity to type and operate office equipment frequently.
- Must be able to complete all physical requirements to perform essential functions.
QualificationsEducation- Degree in a clinical field (OT, PT, Kinesiology)
- ATP certification is preferred.
- Must possess and maintain a valid driver's license.
Experience- Required:
- 3-5 years of experience in the complex rehab industry.
- Experience and proven ability to work effectively both independently and within a team environment.
- Intermediate level experience with computer applications.
- Preferred:
- Clinical or sales experience or ATP certification is highly preferred.
Working Environment- Remote position with an expectation to travel daily, as necessary, throughout your territory.
- Depending on the territory size, expectation may include 2-3 nights or more per week of overnight/hotel accommodation travel.
This job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the associate for this position. Duties, activities, and responsibilities may change, or new ones may be assigned at any time with or without notice. Associate must be able to satisfactorily perform the essential functions of the position with or without reasonable accommodation.
