Keurig Dr Pepper

Territory Manager, Services & Operations

Keurig Dr Pepper • $95K — $132K *
Mississauga, ON L4T 0A1In-Person
Business Services
8 - 10 years of experience
Today
Be an Early Applicant
Job Overview by Ladders

Qualifications

  • Bachelor's degree in Business Administration or equivalent
  • Minimum 10 years of relevant experience
  • 5 years in a management position in sales, operations, or customer service
  • Proven track record managing a sizable profit center
  • Experience with performance metrics and team leadership

Responsibilities

  • Lead the operating performance of the region
  • Develop and implement a regional vision and strategic plan
  • Provide leadership to a large team focused on customer service
  • Administer national operations programs for efficiency and profitability
  • Collaborate with senior leadership on growth opportunities
  • Drive execution of sales strategies with the region's Sales team
  • Champion health and safety initiatives throughout the region
  • Achieve KPIs and financial objectives with a growth focus
  • Uphold customer service commitments across the region

Benefits

  • Medical, dental, disability, and life insurance
  • Paid time off including vacation and personal time
  • RRSP with company match
  • Tuition reimbursement
  • Employee and family assistance program
  • Coffee discount
Full Job Description
Job Overview:

Territory Manager, Services & Operations

Mississauga, ON

Permanent, Full-Time

The Territory Manager Service & Operations, will report directly to the Senior Manager Service Operations for VHCS. This individual will be an integral part of the National Leadership Team, which is comprised of other Territory Managers operating on a national scale. 10-15% travel requirement, annually.

The TM will be responsible and accountable for driving sustainable and profitable growth for his region. He/she will lead a total of 45 employees. He/She will be based in Mississauga, Ontario.

RESPONSIBILITIES
  • Lead and be accountable for the overall operating performance of his/her region.
  • Champion the development, implementation and sustainability of a regional vision and strategic plan.
  • Provide leadership to a large regional team with an emphasis on developing and maintaining a culture focused on people, customer service and industry best practices.
  • Develop, monitor and administer the national operations programs within the region to ensure efficiency and profitability are achieved and maintained.
  • Collaborate with the national senior leadership team to identify industry trends and strategic growth opportunities (new business, organic growth and customer retention) for the region. Drive the execution of sales strategies and plans with the region's Sales team.
  • Collaborate with the national senior leadership to identify and implement strategies to improve operational efficiencies, safety, and quality.
  • Champion our H&S initiatives and commitments throughout the region by leading by example and ensuring H&S remains a key top priority.
  • Achieve established KPIs and financial annual operating plan (AOP) objectives with a focus on top-line growth.
  • Execute the VHCS strategic business plan centered on sales growth, cost management and people management.
  • Ensure customer service commitments and standards are upheld across the region.

OPPORTUNITIES
  • Recent leadership, organizational and operational changes will require the territory manager to effectively lead and navigate the team through the challenges associated with transformational change.
  • The opportunity to create and drive a business vision and strategy, and mobilize a team towards a cultural shift focused on customer service, people and growth.
  • The opportunity to be part of an organization that aims to build profitable and sustainable growth, while aligning and developing the best talents.
  • The opportunity to drive and support cost management efficiencies to reinvest in different aspects of our business (technology, image, innovation).

Total Rewards:

CAD $95,300.00 - $132,000.00 annually
  • Actual placement within the compensation range may vary depending on experience, skills, and other factors.
  • Annual bonus based on performance and eligibility.
  • Benefits, subject to eligibility: medical, dental, disability, life insurance, paid time off (including vacation and personal time), RRSP with company match, tuition reimbursement, employee and family assistance program, and coffee discount.

Requirements:

EDUCATION & EXPERIENCE:
  • A Bachelor's degree in Business Administration or equivalent, combined with a minimum of 10 years of relevant experience, including 5 years in a management position within a sales, operations and customer service focused environment.
  • A proven track record in managing a sizeable profit center, with direct responsibility for Operations.
  • Experience in establishing and managing individual and team performance metrics.
  • A solid track record in leading and mobilizing sizeable teams, including experience in leading cultural change, as well as operational optimization change initiatives.

COMPETENCIES & ATTRIBUTES:
  • Able to establish and maintain relationships with people at all levels; promotes a collaborative environment through diplomatic handling of situations.
  • Comfortable working and collaborating across an organization, and capable of leading through influence within a matrix structure.
  • A results-oriented leader, that clearly defines mutual expectations of self and others and takes appropriate actions to ensure obligations are met. Strong at evaluating challenges and opportunities, plan strategies and making decisions.
  • A strategic thinker with the ability to establish clear team direction but also able to balance the need for a hands-on and detailed approach to tactical implementation.
  • Motivates others and facilitates successful goal accomplishment by promoting a clear sense of purpose, inspiring a positive attitude to work and a strong desire to succeed among team members.

About Keurig Dr Pepper

Keurig is a beverage company that offers a variety of K-Cup pods and single-serve coffee makers. The company provides iced coffee brewers, cappuccino, and latte makers.

Keurig Dr Pepper Careers

Join the vibrant team at Keurig Dr Pepper, a leading beverage company in North America, where innovation, leadership, and diversity thrive. As a powerhouse in the beverage sector, Keurig Dr Pepper offers a plethora of job opportunities that cater to a variety of skills and career aspirations.

Work You’ll Do

At Keurig Dr Pepper, every position contributes to the company's success, from brewing innovation to market leadership. Our team is committed to fostering a culture of growth and professional development, making our company a perfect place for those who are driven to excel in their careers.

Explore Career Paths

Whether you're looking for an internship, full-time employment, or a leadership role, Keurig Dr Pepper provides a dynamic environment where your career can flourish. We are dedicated to hiring talented professionals who are eager to drive our mission of delivering high-quality beverages to consumers globally.

Innovate and Lead

Join a team where innovation is at the core of everything we do. Keurig Dr Pepper is home to a diverse group of forward-thinking professionals who are not only experts in their fields but are also leaders who inspire change and growth within the industry.

Diversity and Inclusion

At Keurig Dr Pepper, we believe diversity fuels innovation. Our commitment to diversity training ensures that all team members have the opportunity to thrive and contribute their unique perspectives. We strive to create an inclusive workplace where everyone feels valued and empowered.

Benefits and Culture

Our employees enjoy a range of benefits that support both their professional and personal lives. At Keurig Dr Pepper, you will find a supportive culture that values networking, leadership development, and a work-life balance. We invest in our employees through comprehensive benefits packages and continuous professional development opportunities.

Join Our Team

Search for open positions that match your skills and interests. Keurig Dr Pepper is always on the lookout for passionate, curious, and innovative team players. Explore the exciting employment and internship opportunities available and find out how you can contribute to our community of dedicated professionals.

Stay Connected

Keep up to date with the latest company news, career tips, and industry insights—all from the people who work here. Personalize your experience by subscribing to job alert emails, tailored to your preferences, and discover the rewarding career opportunities that await at Keurig Dr Pepper.

Apply Now

Ready to take the next step in your career? Submit your resume, prepare for your interview, and join a company that’s as committed to your career growth as you are. At Keurig Dr Pepper, we’re not just filling positions—we’re building leaders.

Keurig Dr Pepper Jobs

With a commitment to innovation, leadership, and diversity, Keurig Dr Pepper is more than just a beverage company—it's a place where you can make a difference. Join us in our journey to refresh the world and make a lasting impact.
Learn more about Keurig Dr Pepper
Size
27,500 employees
Market Cap
$51 billion
Industry
Food & Beverages
Net Income
$1.3 billion
Founded
1990
5 Year Trend
+14.5%
Revenue
$11.6 billion
NASDAQ
KDP
* Ladders Estimates

Similar Jobs

Ad banner background

Get Ready For Your
Next Interview

More Jobs at Keurig Dr Pepper

More Business Services Jobs

Find similar Territory Manager, Services & Operations jobs:

NationwideMississauga, ON