Technology Project Manager
Job Summary:
The Technology Project Manager will lead and govern a portfolio of IT initiatives across a hybrid delivery model (Define-Develop-Deliver milestones, Waterfall, and Agile). This role partners closely with other Project Manager(s) and technical delivery teams while serving as an interface to technology leaders and business stakeholders. The Technology Project Manager is responsible for portfolio oversight, milestone governance, executive reporting, stakeholder communications, and ensuring disciplined, metrics-driven IT delivery including Agile Management. Will lead assigned technology projects, and contribute to a framework for project management for others to follow. Strong program management capabilities are essential. This role operates within a Salesforce ecosystem and leverages Jira for work management and reporting.
Primary Responsibilities:
Portfolio & Program Management
1. Manages a portfolio of IT projects aligned to strategic business priorities
2. Drives roadmap planning, sequencing, and cross-project dependency management
3. Applies Define-Develop-Deliver milestone governance across initiatives
4. Provides executive-level visibility into scope, schedule, risks, budget, and outcomes
5. Identifies and manages interdependencies across programs
Project Delivery Leadership
6. Leads Waterfall-style initiatives through structured milestone execution
7. Partners with other project manager(s) to support Agile team delivery
8. Ensures alignment between Agile sprint execution and overall project milestones
9. Facilitates project reviews and governance checkpoints with IT leadership
10. Proactively manages risks, issues, scope changes, and escalations
Stakeholder & Business Engagement
11. Serves as a liaison between IT and business stakeholders
12. Translates business objectives into actionable delivery plans
13. Leads regular project status updates and executive readouts
14. Manages stakeholder expectations and communication cadence
15. Drives decision-making and priority alignment
Metrics & Reporting
16. Defines and tracks delivery KPIs across the IT portfolio (velocity, milestone adherence, budget tracking, resource capacity, etc.)
17. Builds and maintains reporting dashboards within Jira
18. Presents portfolio health and performance insights to technology leadership
19. Supports continuous improvement through data-driven analysis
Tools & Environment
20. Operates within a Salesforce ecosystem (CPQ, Propel, Rootstock, CRM, etc.)
21. Utilizes Jira for backlog management, reporting, dashboards, and workflow tracking
22. Supports integration across ITSM and project delivery workflows
23. Maintains confidentiality of all information processed.
Performs related duties as assigned. Regular and consistent attendance is required.
Essential Skills:
Strategic thinking and portfolio alignment. Executive communication and influence. Risk and dependency management. Data-driven decision making. Cross-functional leadership. Organizational awareness. Structured problem solving. Facilitation and negotiation skills. Agility and flexibility to changing priorities.
Work Environment:
While performing the duties of this job, the employee is regularly required to walk, talk, hear, see, sit and use hands. Travel domestically and internationally as required.
Job Qualifications:
REQUIRED: Bachelor's degree in Business, Technology, Engineering or similar. Five years or more of experience in Technology Project Management. Experience managing hybrid delivery models (Waterfall + Agile). Strong program management experience overseeing multiple concurrent initiatives. Experience working in Agile environments. Proven ability to manage executive-level communications. Experience managing IT portfolios and governance processes. Hands-on experience with Jira reporting and dashboard configuration. Experience delivering projects within a Salesforce environment. Strong analytical and metrics-driven mindset.
PREFERRED: PMP or equivalent certification. Agile/Scrum certification (SAFe, CSM, PMI-ACP, etc.). Experience in enterprise IT governance frameworks.
Compensation: The pay range for this position is $90,686 to $113,358 a year. May increase depending on the level of experience of the candidate.
Refer to Req ID 4066. Please visit our website at www.fike.com to fill out an application.
