Job DescriptionIn the assigned Job Role of Technology Consultant 2, your Area Of Responsibility will be as below:• Contribute to the requirements elicitation process by documenting assigned parts of business requirements, in line with guidance provided
• Facilitate software application design discussions, and document design decisions to guide the technical team towards building software solutions
• Participate in coding and integrate new features or updates into existing applications, with a focus on maintaining system stability
• Conduct code reviews, do changes to the codebase and maintain code repositories
• Implement test strategies, analyse results, and coordinate bug fixes to uphold the software quality standards
• Develop user training programs, documentation, and support frameworks to ensure a smooth transition to new software applications
• Actively participate in resolving production issues and recommend preventive strategies to enhance system reliability
• Maintain detailed records of code, testing techniques, and support activities to enrich the knowledge base and assist other similar projects
Your contribution to the team:• A collaborative spirit and excellent communication skills.
• The ability to handle end to end SDLC phases from requirement gathering to implementation.
• A knack for translating complex requirements into actionable development tasks.
• A passion for design and hands-on coding experience
• A proactive approach to testing, troubleshooting, and refining our applications.
• The ability to work with cross-functional teams and do software integration.
Required Skill and Experience• Experience in Quality Engineering / software testing including functional testing experience in E-Commerce and end-to-end integration testing.
• Experience in retail domain and expertise with comprehensive knowledge of end-to-end business processes and customer journeys.
• Experience in leading independently as a Functional Test Lead and taking complete ownership of testing deliverables.
• Experience in functional test planning, estimation, test design, execution, defect management, regression, and test sign-off.
• Experience with working directly and independently with Business and Stakeholder teams throughout the project lifecycle.
• Ability to drive project delivery independently while ensuring quality, timelines, risk visibility, and stakeholder confidence.
• Experience serving as the single point of contact for functional testing activities and escalations.
• Experience of SDLC, STLC, Agile, Scrum, and release management processes.
• Must have communication, coordination, analytical, and leadership skills.
Preferred Skill and Experience• Experience with Jira and test management tools such as Zephyr or Xray.
• Experience validating integrations with OMS, payments, inventory, fulfillment, CRM, ERP, and third-party services.
• Experience supporting UAT, production validation, and release readiness activities.
• Experience with defect triage, root-cause collaboration, and quality metrics/reporting.
• Experience working in onsite-offshore delivery environments.
• Ability to work from the office four days per week.
Additional Required Qualifications• Bachelor's degree or foreign equivalent required from an accredited institution. Will also consider three years of progressive experience in the specialty in lieu of every year of education.
• This position may require relocation and/or travel to work/project location.
• All applicants authorized to work in the United States are encouraged to apply.
BenefitsAlong with competitive pay, as a full-time Infosys employee you are also eligible for the following benefits:
- Medical/Dental/Vision/Life Insurance
- Long-term/Short-term Disability
- Health and Dependent Care Reimbursement Accounts
- Insurance (Accident, Critical Illness , Hospital Indemnity, Legal)
- 401(k) plan and contributions dependent on salary level
- Paid holidays plus Paid Time Off
